Peter Hinssen

• Web 2.0

  After the turbulent internet years, the collapse of the dot.com bubble was deafening. However, 5 years after the crash, the internet is more alive than ever before. Most of the wild ideas that were criticized during the internet hype are back, and stronger than ever. With the abundance of bandwidth, the advent of new devices (from the ubiquitous Blackberry to interactive digital television), the emergence of strong new players (such as Google), the world suddenly seems to be experiencing the internet years all over again. How can companies embrace this new web 2.0 revolution, what’s different, and how can we learn from our previous mistakes to make the right choices in this new, faster than ever, web 2.0 world?

• The Impact of the Digital Society

  The future of things to come. Technology has been transforming our lives. We’ve experienced the death of distance. We’ve done CRM, we’ve done e-Business, we’ve integrated all, but are we really delivering value to customers? What are the new challenges in bringing value to customer intimacy, how can we get even closer to building long-term relationships with customers in the future? What will the digital society look like, how will the digital natives act, think and live? And above all, how can us ‘digital immigrants’ learn to live in a truly digital society?

• Digital Revolution on Financial Services Markets

  No industry is more affected by the impact of the digital revolution than the financial services markets. Maybe the financial services markets actually started a great deal of the digital revolutionary shift by promoting home-banking and phone-banking in the eighties. Today, the very foundations of the financial markets are being affected by the digitization of society. Where are we heading? What are the right choices? How will banks and insurance companies cope with the 2.0 generation, and how will financial institutions cope to survive and flourish in the digital future?

• Digital Revolution on Healthcare

  The healthcare industry has always been the industry that has been difficult to change because the proximity between supply and demand for healthcare has been highly regulated and controlled. But that is about to change, drastically. The relationship between patients and doctors, hospitals, healthcare providers, but also drug companies is changing at light speed pace because of the digital revolution. How will the healthcare industry evolve after the 2.0 tsunami has crashed? What will be the true impact of the digital revolution on healthcare, and what opportunities are out there to exploit?

• IT 2.0

  The internet is going through a revival called web 2.0, but isn’t it time that we transformed the role of IT in organizations as well? IT has never been more important to organizations, yet a lot of companies are still managing IT for cost, and not for innovation. IT is no longer just the facilitator of electronic data processing; it is more and more playing the role of innovator, and showing how companies can excel at transforming themselves. IT can become the innovative transformational change leaders within companies. How can this happen? How can IT turn itself into a leading role in the organization?

• Towards IT Leadership

  AdCompanies that want to make Business IT Alignment really succeed have to work on more skills than just technical competence and governance frameworks. Aligning business and IT is not an easy task, and in recent years most IT organizations have significantly added ‘hard’ approaches to the subject, by implementing IT Governance frameworks, changing the IT organization, and by professionalizing the IT business. But today, IT can transform itself from a Utility function to being business Enablers, by focusing on the ‘soft’ skills to transform the relationship with business. How can IT use these soft skills (communication, marketing, attitudes, leadership) to transform itself into a leading position?

• Building Momentum for Business & IT Alignment

  Building a momentum for speed in Business and IT alignment: the relationship between business and IT has never been under more stress. Companies are forced to respond more quickly than ever before, due to ever changing market circumstances, and are demanding more agility, flexibility and speed from their IT and IM departments. How can IT really blend with their business counterparts, and build a momentum for alignment?

• The Future of Enterprise Content Management

  Today, Document management and Web Content management markets are merging into "Enterprise Content Management". It encompasses creation, management and publication of corporate content in all its forms: documents stored as blobs, as well as XML files, relational database systems or repositories for document components. Also niche activities such as digital asset management, Product Information Management and source control are branded as ECM. The common goal of these activities is to make content creation show a higher return, and to improve productivity of information workers. What is the future of ECM? How can organizations leverage ECM to its fullest extent?

"Peter Hinssen’s keynote presentation on ‘The New Normal’ was described to me by attendees as ‘mind-blowing,’ ‘game-changing,’ and ‘the perfect capstone to this event.’ I’ve worked with Peter on several events and been extremely impressed with his work, but the combination of insight, charisma, and dead-on application of ideas to our event’s theme this time around was the best I’ve seen."

--- Brian Gillooly, InformationWeek Business Technology Network

"Peter’s presentation could count as wake-up call! His futuristic views, creative ideas, eye-opening provocations have been tremendously appreciated by our senior management group. It stimulates us, without any doubt, to think outside the box and to lift the bar."

--- Luc Missorten, Corelio

"Peter gave a sparkling keynote presentation about The New Normal in Financial Markets - the true impact of the digital revolution. He gave the European banks a reflecting insight about their way of dealing with IT (people and daily business) in the payments market. For us it was a brilliant, inspirational way of presenting and creating awareness."

--- Michel Stuijt, Equens SE