Jean Gatz, CSP

Jean Gatz's Key Accomplishments Include . . .
Jean Gatz is the expert at "Getting to the Heart of Success" in leadership, teamwork and life. She is a speaker who can engage, inspire and entertain audiences while helping them improve leadership performance, increase personal accountability and embrace change.

An in-demand speaker with exceptional credentials, Jean Gatz works with organizations of all sizes and is committed to helping organizations stay competitive and be more profitable. She combines humor plus powerful insights to help audiences embrace a relatively untapped path to productivity and profitability - the hearts and attitudes of their people.

Jean Gatz is one of the few women in the world to hold the designation of Certified Speaking Professional (CSP). Voted one of the "Top Ten" speakers by SHRM at the largest HR conference in the world, Jean is also ranked as a "Platinum Level Speaker" for Meeting Professionals International (MPI). The author of four successful books, Jean Gatz delivers keynotes and workshops for associations, business and industry, healthcare, education, women's organizations, human resources, government and faith-based organizations.

Jean Gatz's first book, How to Be the Person Successful Companies Fight to Keep has been translated into several languages. Her other books include: Mama Said There'd Be Days Like This, Clean Out the Junk Drawer of Your Life, and Business As Usual Is Over.

Jean Gatz's clients include: the Women's Foodservice Forum, McDonalds' Women Operators Network, Association of KFC Franchisees, National Association of Realtors, The Federal Reserve Bank, Automatic Data Processing, IBM, Tempus Software, American Hospital Association and U.S. Navy Exchange Service Command.

More About Jean Gatz . . .
Jean Gatz's lively and interactive style helps audiences connect and relate as she shows them how to open the doors to success in their careers, their relationships, and their lives. Attendees repeatedly comment on her style of humor and the entertainment factor in her keynotes. People leave Jean Gatz's sessions with a renewed sense of enthusiasm for who they are and for the people and things that really matter.

As a successful entrepreneur, keynoter and author with a talent for being "really funny," Jean Gatz brings a wealth of experience and entertainment to every audience.

• Business As Usual Is Over™
  

  In a world where change happens at the click of a mouse, one thing is certain. You can't keep doing what you've been doing. To be successful, doing what's expected is no longer enough. Now, more than ever, you must stand out from the crowd. With the ever-quickening pace of technology, a fluctuating economy, an increasingly connected global community, and a new generation that lives and breathes social media, your job will never look the same or be the same. So here's the million-dollar question: Do you deal with change or does change have to deal with you? Your answer to that question could determine your future. To handle change - and survive with your career intact - you need a proven plan for success. In Jean's keynote you'll develop the skills you need to: Re-connect with reality... Re-think your choices... Re-assess your expectations ... Re-engage your strengths... Re-assert your value... Re-examine your leadership opportunities... Re-define your relationships ... Re-balance your life… and Re-invent your future.

• I Already Took A Pain Pill, So Why Are You Still Here?
  

  This session focuses on dealing with difficult people - with a lighter touch! Difficult people can have a major impact on your organization when they undermine your efforts to build a strong and cohesive team. While you may not have the power to change a difficult person, you can learn how to deal effectively with them. Jean blends humor with practical strategies you can implement throughout your organization to deal with difficult people, reduce conflict and improve morale and productivity. Discover how we all reward difficult people for their behavior; understand how difficult people manipulate others to get what they want; learn five strategies for dealing effectively with difficult people; master the six A's of handling customer complaints; identify the seven sources of conflict in every workplace; and recommit to working together as a productive and cohesive team.

• Leading Change for Maximum Impact with Minimum Stress
  

  Whether you’re leading change within your department or taking your organization from a local to a global presence, managing change can be an overwhelming task. While your team members are struggling with their insecurities, you’ve got your own list – and it seems to grow longer every day! How will you have to think and act differently to facilitate change? What new attitudes and behaviors will you have to model? How will you address expectations and handle questions, fears and concerns? How will you deliver results? In this program you will learn to manage the dynamics of change along with the various components of the change process. Get ready to recommit your entire organization to serve customers and handle change with resiliency instead of complaints, anger, apathy and fear.

• Mama Said There’d Be Days Like This
  

  Does your day begin with great promise – until you get out of bed and begin it… and then it’s all downhill from there? Maybe you feel pulled in a new direction – often to a place you have absolutely no desire to go! Someone at work or at home is getting on your last nerve. You can’t remember the last time you had a chance to relax, laugh, and catch your breath. If any of this sounds familiar, this program is definitely for you! You’ve got to take care of yourself in mind, body and spirit while you’re busy taking care of others and “doing your job” – at work and at home! In this fun filled session you’ll laugh while you learn how to stress-proof your hurried, harried and hectic life. This session is based on Jean’s book by the same title.

• Positive Impact: Getting to the Heart of Team Success

  When a group consistently places its energy behind a specific goal, the results can be nothing short of outstanding. With humor and insightful illustrations they won't soon forget, Jean presents a hard-hitting message guaranteed to be timely, relevant and energetic... and one that inspires your people to perform at their best. Your attendees will learn practical ways to demonstrate a positive attitude and increase productivity without compromising quality or service. Jean delivers timely, relevant and engaging insights to help your team handle change with resiliency, communicate effectively, reinforce customer loyalty and reinvigorate teamwork.

• How to be the Person Successful Companies Fight to Keep

  What do the terms downsizing, restructuring, outsourcing, mergers and budget constraints mean to you and your career? Jean will help you look at your future and understand what today's organizations are asking - and even demanding - of management and staff at every level. In research for her book Jean interviewed hundreds of decision makers and learned exactly which high performance behaviors employees must demonstrate to prove that their jobs - and the way they DO their jobs - are linked to their organization's Number One Goal. While there are no guarantees, Jean shares specific strategies to add value to your organization daily and empower you to take charge of your career in uncertain times. Get ready to change your outlook on how you contribute to the bottom line as you discover how to be the person successful companies fight to keep. This session is based on Jean’s book by the same title.

"You can always gauge the ‘enjoyability' of a speaker by the number of times you check your watch. When Jean Gatz is speaking, you don't even realize you're wearing a watch!"

Meeting Professionals International (MPI)
Audience member

"I especially liked how Jean used humor and real life examples during her keynote that was instructional, entertaining, effective and uplifting. She had so much practical, useful insight and information. I thought she was terrific and highly recommend her."

Barbara Boucher, MBA, CAVS, Conference Chair
Texas Association, Directors of Volunteer Services (TADVS)

"What impressed me the most was that you were able to connect on many levels. Your humor was the perfect touch. I wanted this to be a first class training event, with meaningful topics, tips and tools to increase productivity and build teamwork. And you delivered!"

Chéryl Harskowitch, Internal Revenue Service
Director, Examination Operations Support