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Jeff Gee

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Winners Attitude

Jeff Gee
Customer Service and Employee Performance Expert


Topics
SuperService™
Competitive Sales Strategy
Interpersonal Selling Skills
Managing Major Accounts
Creative Problem Solving
Developing and Managing Quality People
Leading Successful Meetings
Team Meetings Enhancement
Key Tools of Continuous Improvement
Telephone Skills
Excellence in Customer Care

Travels From
Illinois

Fee Range
$$



 
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Jeff Gee
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Jeff Gee's Key Accomplishments Include . . .
Author of The Customer Service Training Tool Kit: 60 Training Activities for Customer Service Trainers and Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel like It!...Even When They Don't Deserve It!, and his newest book, The Winner's Attitude : Using the "Switch" Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work.

More About Jeff Gee. . .
Known to many Fortune 100 companies as the “Guru of Customer Care,” Jeff Gee has designed and presented empowering programs to over 50,000 people worldwide.  Gee began his career in England as a business-communication consultant and came to the US in 1983 to design and implement a nationwide training facility.  The approach to business he advocated, namely, infusing the joy of working with the joy of living, became so successful that he decided to start a management training company.  He currently boasts an impressive client list with companies the likes of Motorola, Culligan and 3COM (formerly US Robotics). eff Gee challenges his audiences to be the best they can be. Participants in his talks, workshops and trainings gain the skills and confidence to boost their work performance, which enhances their companies' overall effectiveness and bottom lines.


Jeff tackles serious topics with humor and candor, teaching his audiences to look first at what they do to create change, rather than wait for the other guy to make a move.  His uplifting attitude empowers people to achieve lasting, continuous personal and professional success. His remarkable SuperService™ Curriculum has been revered as "absolutely amazing" and "one of the best" by such companies as Underwriters Laboratories, Computer Associates and Pepsi.


Tony Alessandra

Dick Ruhe

Joe Tye
 Suggested Programs

  • SuperService™
  • Competitive Sales Strategy
  • Interpersonal Selling Skills
  • Managing Major Accounts
  • Creative Problem Solving
  • Developing and Managing Quality People
  • Leading Successful Meetings
  • Team Meetings Enhancement
  • Key Tools of Continuous Improvement
  • Telephone Skills
  • Excellence in Customer Care
   
 What People Are Saying
"Not only did our people feel the material covered was extremely appropriate and beneficial, they were very complimentary of your knowledge and manner of presentation. Please accept my sincere thanks for a job well done!"

Al De Stefano
President
Motorola, Emteck Division

 
"You sure did your homework! Our sales team is still talking about your ‘no-thing is everything’ approach. It is definitely apparent they are ‘hooked on your principles.’ We look forward to having you back and also being able to offer you to our clients!"
Caribiner

"Thank you for the most entertaining and informative training I have ever received at UL!! You were absolutely outstanding!!! I have been affirming my day on a regular basis and I can't tell you what a difference it has made in servicing my customers (internal and external)! Thanks for everything!!!"
Underwriters Laboratories

"Total Beverage University at Pepsi-Cola General Bottlers just added SuperService to the Professional Development Curriculum. SuperService™ focuses on 'being the best you can be' and really motivates people to excellence. This workshop provided the results we wanted."
Connie Thompson
Organizational Capability, Performance Technology Specialist
Pepsi

"In today's hyper-competitive marketplace, outstanding customer service lies at the heart of sustainable customer loyalty. SuperService delivers clear, actionable advice on the art of delighting your customers."

Richard Notebaert
Chairman and Chief Executive Officer
Ameritech division of the SBC Global Network


"Motorola Dealerships have increased their customer retention rate a full 17% with SuperService."
Ralph Goffin
Vice President Global Marketing and Sales
Motorola

 

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