Mark Samuel

Mark's Key Accomplishments Include . . .
Mark is the founder and president of Impaq, a consulting firm that specializes in implementing accountability-based culture change, accountability-based leadership and self-directed teams. As the nationally acclaimed author of The Accountability Revolution: Achieve Breakthrough Results in Half the Time! , Mark Samuel has been featured in Fortune Magazine as a top authority on "how companies can end blame in the ranks, and create a place where people want to work and get results."

Mark Samuel is now considered one of the nation's foremost experts on Accountability. When CNBC or Bloomberg want to know how accountability can improve a company's bottom line, they turn to Mark. Fortune 500 companies from around the globe and in all industries consider him a practical visionary. For the last 22 years, Mark has helped companies solve the challenges of performance improvement, leadership development, retention, mergers, effectively managed teamwork and culture change.

Mark's personal objective is to carry the message of accountability to create a world where people can count on each other to make a meaningful difference. It's been said that his speeches have a profound and positive effect on the way people function in their work lives and their personal lives.

Mark Samuel also founded the Center for Peaceful Accountability, a non-profit organization dedicated to enhancing effectiveness and quality of life for communities worldwide.

More About Mark . . .
Considered a practical visionary by Fortune 500 companies, Mark Samuel has developed accountability-based performance improvement systems that have contributed to benchmark results and sustainability. Inspirational, thought-provoking and humorous are the words that best describe Mark Samuel's keynote speeches. People not only leave inspired with new ideas about accountability and leadership, they leave energized with practical strategies and tools to take action.

Mark Samuel’s newest book, The Power of Personal Accountability

Pay attention to what really matters to you. Find out where you spend your time and energy. Understand what works and what doesn’t and then use the simple strategies described in this book to change what doesn’t. Built around Mark Samuel’s and Sophie Chiche’s Personal Accountability Model, the authors share their structured approach, case studies, and exercises in a highly motivating manner. You will learn how to make choices consistent with your desired outcomes.

"The Power of Personal Accountability: Achieve What Matters to You, is an inspirational and practical guide for self-improvement. I recommend it to anyone that wants to become the CEO of their own life."
— Ken Blanchard, co-author of "The One Minute Manager" and "The Leadership Pill"

• Accountability-based Culture
• Change Self-Directed Team Systems
• Accountability-Based Leadership

Impaq saved us $4M in just one year.

---Texas Utility Organization

Impaq reduced turnover from 27% to 7% in 6 months.

--- National Credit Reporting

Impaq doubled customer satisfaction in 6 months.

--- Telecommunications Company

An 85% approval rating on the effectiveness of Mark Samuel
An 84% approval rating on the value of the content
Overall.....an excellent day! We look forward to having you back in Toronto in the future.

Institute for Management Studies, Toronto

“I have personally experienced taking an organization from bottom quartile performance to top quartile performance in a few short years.  IMPAQ and Agreements for Excellence enabled us to achieve that level of performance.  More importantly, it has enabled us to continue to improve!”

-Vic Parrish, CEO and Chief Nuclear Officer, Energy Northwest, Richland Washington