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Martha Rogers
  Martha Rogers
Martha Rogers, Ph.D.
Expert In Customer Relationships and Co-Author of The One To One Fieldbook


Topics
 The One To One Future
 Competing Successfully in the Interactive Age
 The Competitive Advantages 1:1 Marketing
 Growing Relationships with Customers
 Customer-Driven Innovation  

Travels From
CT

Fee Range
$$$$


 
 
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Martha Rogers, Ph.D.
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Martha Rogers' Key Accomplishments Include . . .
Martha Rogers is co-author with Don Peppers of a series of international best sellers that have collectively sold over a million copies in 14 languages including The One to One Future, which was named by Inc. magazine's editor as "one of the two or three most important business books of all time" and which is considered by many as the bible of the CRM revolution, Enterprise One to One, which received a five-star rating from The Wall Street Journal, and One to One B2B: Customer Development Strategies for the Business-to-Business World, which made The New York Times best seller list within a month of publication. 

Martha Rogers is an Adjunct Professor at the Fuqua School of Business at Duke University, co-director of the Teradata Center for Customer Relationship Management at Duke and serves on the Advisory Board of the Kelley School of Business at Indiana University.  She is widely published in academic and trade journals, including Journal of Advertising Research, Journal of Public Policy and Marketing, Harvard Business Review and Journal of Applied Psychology.

More About Martha Rogers . . .
Dr. Martha Rogers is an acclaimed author, world class-class speaker and founding partner of Peppers & Rogers Group, the world's leading customer-focused management consulting firm, boasting an impressive list of Fortune 500 clients.  Named one of the 19 most important business gurus of the past century by Business 2.0 magazine and "an innovator most likely to create visionary ripple effects" by the World Technology Network, Martha Rogers has been recognized for the past decade as one of the world's leading experts on customer-based business strategies and growing customer value. 

Martha Rogers' experience, expertise and ability to think out of the box makes her equally popular with media interviewers, speaking event planners and Fortune 1000 executives seeking to learn how to compete in the Information Age, how to get a payoff from their CRM software and technology, how to build the value of their customer base and how to cascade the changes needed in an organization to realize ROC – the return on the investment companies make in their customers.


Don Peppers

Tom Spitale

Patricia Fripp
 Suggested Programs
  • The One To One Future
  • Competing Successfully in the Interactive Age
  • The Competitive Advantages 1:1 Marketing
  • Growing Relationships with Customers
  • Customer-Driven Innovation
   
 What People Are Saying

"Our audience of over 1000 senior executives and managers was captivated by Martha's powerful messages, which she managed to bring to life through her relevant examples and stories of companies who are getting it right.  I would definitely invite Martha back!"

Peter Robertshaw
Marketing and Business Development Director
SAP (UK) Limited


"Martha has a dynamic way of engaging with her audience and delivering powerful content."

Valerie Mason Cunningham
Director, Corporate Marketing Seminars
Xerox Corporation


"Martha was a pure joy to be around and did exceptionally well on her keynote presentation.  She was our highest rated speaker."
Carol L. Rubinoff
Sr. Manager, WW Events
BetterManagement.com, a SAS Company

"Martha Rogers, Ph.D. brought tremendous value to our Web seminar.  Her experience helping companies build profitable customer relationships across channels provided cutting-edge perspective as to how Pitney Bowes' solutions can optimize a customer-driven strategy."
Scott Gershwer
External Affairs
Pitney Bowes
 

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