Ten Ways to Have Better Conversations
Communication has increased in our technological age but meaningful conversation has plummeted. If a conversation is one-sided the ball drops. When your job hinges on how well you talk to people, you learn a lot about how to have conversations – and that most of us don...
Communication has increased in our technological age but meaningful conversation has plummeted. If a conversation is one-sided the ball drops. When your job hinges on how well you talk to people, you learn a lot about how to have conversations – and that most of us don’t converse very well. Celeste knows the ingredients of a great conversation; honesty, brevity, clarity and a healthy amount of listening. She argues that listening is the true power of what separates those of us who can gain a competitive advantage in whatever it is we are trying to achieve. In our highly competitive world, building relationships through the use of interpersonal skills is critical to cultivating existing business and attracting new business. Bad communication costs billions every year and studies show as much as $26,000 per worker, per year, is lost due to poor or in proper communication. Celeste’s Having Better Conversations keynote focuses on the science-based fundamentals of communication and includes thought provoking topics like the “smarter” you are the worse you are at communicating. This highly motivational talk with 10 practical lessons is designed to inspire self-confidence and introduces strategies for enhancing personal and professional relationships by simply becoming better at having conversations.
- Don’t Multitask
- Don’t Pontificate
- Open-Ended Questions
- Go With The Flow
- If You Don’t Know, Say You Don’t Know
- Don’t Equate Your Experience With Theirs
- Try Not To Repeat Yourself
- Stay Out Of The Weeds
- Listen
- Be Brief