Susan Reynolds, MD, PhD

Susan Reynolds' Key Accomplishments Include . . .
Dr. Susan Reynolds is a nationally recognized keynote speaker, leadership development expert and executive coach. She has shared her unique approach to today’s leadership and management challenges with Fortune 500 companies, major health care organizations, and national and state medical associations. Susan Reynolds’ area of specialty is physician leadership development. A former emergency physician and White House health care advisor, Dr. Reynolds brings a thought-provoking perspective to senior executives and physician leaders seeking a more collaborative approach to their leadership and organizational development issues.

As a former emergency physician and CEO of an emergency medical center, Dr. Susan Reynolds created the Physician Leadership Training Institute for the American Medical Association. Prior to founding the medical leadership institute, Susan Reynolds served on the White House Health Professionals Review Group from 1993 to 1994, as one of its few practicing physician members. During this appointment Dr. Reynolds was very much aware that physicians were not in the lead in the national health care reform debate. Dr. Reynolds decided to study what makes an effective leader and present her findings to physicians and healthcare executives nationwide. In so doing, Dr. Reynolds seeks to increase patient centered leadership that brings about much needed healthcare reform in local institutions and at the national level.

Dr. Susan Reynolds provides leadership development training, management assessments, and personalized one-on-one executive coaching to CEOs, physician leaders, and senior management teams. She facilitates Board retreats, Medical Executive Committee retreats, and strategic planning sessions in addition to her full day and half day leadership workshops. Dr. Reynolds is also the creator and Program Director for the highly acclaimed Chief of Staff Boot Camp training programs for medical staff leaders and healthcare executives.

Dr. Reynolds’ partial client list includes: medical societies, hospitals, health systems, a physician-owned medical malpractice insurance cooperative, a law firm, and a big five accounting firm. She has developed programs for state medical societies in California, Texas, Massachusetts, New York, Kansas, Nebraska, Washington State, and New Jersey, as well as for specialty societies including the American Urological Association, the American Academy of Orthopedic Surgeons, and the American Society of Plastic Surgeons. Hospital clients include Cedars-Sinai Medical Center, Mayo Clinic, and Scripps Memorial Hospital. Health system clients include Catholic HealthCare West, LifePoint Hospitals, and Community Health Systems.

More About Susan Reynolds . . .
Prior to launching her own consulting firm, Susan Reynolds founded and led the Physician Executive Practices at Heidrick & Struggles and Russell Reynolds Associates, two leading international executive search firms. In 1993, Dr. Reynolds was appointed to the White House Health Professionals Review Group, serving as one of the few practicing physician members. In 1982 Dr. Reynolds founded the Malibu Emergency Room and Family Medical Center and served as the facility’s CEO and chief physician for twelve years. Susan Reynolds also founded a tax-exempt charity and co-produced celebrity events to support emergency medical care in Malibu, CA.

Dr. Susan Reynolds has addressed national and state legislative forums regarding health and social issues. She is the former National Chair of Health Policy for the American College of Emergency Physicians, and served as President of the American Association of Women Emergency Physicians, Regional Governor of the American Medical Women’s Association, and President of the Malibu Chamber of Commerce. The author of numerous articles for medical journals and health care publications, Dr. Susan Reynolds also has provided commentary and served as a resource for national and local news media

• What is leadership vs. management?
• Roles of the board, management, and grassroots
• Recruiting and motivating others
• Physician leaders’ success factors and tragic flaws
• Creating and communicating an inspiring vision
• Advanced communication skills
• Legislative updates and political action
• Building a dynamic organization: Purpose, passion, planning, and peak performance
• Managing disruptive physicians
• Effective meeting management
• Crucial issues for administrators and medical staff leaders

During the Leadership Forum you not only guided--but you energized-- the Officers, Board Members, Committee Chairs and Regional Chapter Presidents to recognize their respective roles in an unfettered fashion.  You provided them as Leaders within the organization the opportunity to “see” not only what their current functions are, but also what they can be to promote the vision and mission of the Society.

---Torry Mark Sansone, American Society of Hypertension, Inc. (ASH)

“Dr. Reynolds is an excellent speaker and contributes a wealth of information on any medical staff issue. The staff and hospital board gave her rave reviews at our leadership conference.”

--- Kenneth Nakamoto, MD, VPMA, Pomona Valley Hospital