 The Likeability Factor- There’s a menace out there, and it’s slowly killing us. It’s cutting our profits. It’s taking away our customers, friends, and partners. It’s ruining our health. It’s shortening our lives and making them more unpleasant. It causes relationship rot and kills our teams.
It’s our L-factor—diminished by unlikeable behavior. On a scale of 1 to 10, where 10 is wildly likeable, and 1 is despised by all—too many rate a 3 or a 4. Every person has a likeability factor that either helps them win in the game of life or lose in the battle for relationships.
The practical impact of this problem can be seen everywhere. People buy from sales people they like, they purchase products that they like from companies with a high L Factor. Doctors spend more time in office visits with likeable people and offer them more free advice. Likeable plaintiffs in civil suits are granted more money in settlements. Likeable people do better in job interviews and receive higher merit raises. People listen to likeable people more closely and retain more information. Highly likeable people bring out the best in others.
The research is overwhelming—for personal, corporate, and national success, we have to possess likeability. Bestselling author Tim Sanders, has studied and written about this problem in his second book The Likeability Factor (Crown/ Spring 2005), and now has the research-based program to show audiences how to boost their L-Factors for greater success on all levels. This keynote presentation outlines how likeability is the key to health, wealth and happiness.
- Harnessing the Power of Great Relationships
- Based on his best selling book, Love is the Killer App: How to Win Business and Influence Friends, this presentation outlines a neo-Carnegie approach to better business. His theme is that happy employees and satisfied customers drive business. He provides advice on how to build relationships with Knowledge, Networking and Compassion.
Case studies, statistics and specific examples provide great proof that a positive work environment and positive customer dialogue always produces better profits as well as customer/employee satisfaction. Tim argues that some companies operate on a vicious cycle while others build a virtuous circle based on caring and trust.
Throughout the talk, Tim draws on a theme that defines great relationships, solid business culture and innovation: Abundance vs. Scarcity. In this talk, Tim outlines the threat of scarcity thinking to any great organization. He also outlines ways to spot it and rid your culture of it.
This is a customized talk, designed to meet the needs of a relationship driven theme. Tim conducts numerous interviews with audience members, executives and meeting planners to determine specific stories that will bring to life the following statement: “You will accomplish more in the next two months developing a sincere interest in two people than you’ll accomplish in the next two years, trying to get two people interested in you!”
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