Jagdish Dalal

Internationally renowned expert in the field of Outsourcing and Information Technology

  • Jagdish Dalal`s Keynote Speaker Fee This reflects Jagdish Dalal`s U.S. Speaking Fee

    $7,500 - $10,000

  • Languages Spoken

    English

  • Travels From

    Connecticut, USA

  • Jagdish Dalal`s Keynote Speaker Fee This reflects Jagdish Dalal`s U.S. Speaking Fee

    $7,500 - $10,000

  • Languages Spoken

    English

  • Travels From

    Connecticut, USA

Suggested Keynote Speaker Programs

Are you relevant in these changing times?

These are changing times, driven by technology, human demographics and business dynamics. Businesses built and thrived on platforms are no longer relevant. This presentation explores these changes and how it is changing various professions and industries and what businesses ...

These are changing times, driven by technology, human demographics and business dynamics. Businesses built and thrived on platforms are no longer relevant. This presentation explores these changes and how it is changing various professions and industries and what businesses have to do to be able to keep up with the changes. Otherwise, they will join the ranks of companies that no longer exist (only 10% of Fortune 500 companies from 1955 exist today).

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The future is changing - how do you remain relevant and succeed?

All those dire predictions about the automated economy sound like a sci-fi horror film from the ’50s: Robots are replacing human efforts. New technology based initiatives such as Robotic process automation, Cognitive learning are changing how businesses operate. Transaction ...

All those dire predictions about the automated economy sound like a sci-fi horror film from the ’50s: Robots are replacing human efforts. New technology based initiatives such as Robotic process automation, Cognitive learning are changing how businesses operate. Transaction based business model is replacing time based models. Skills necessary to be working in the new technology environment are not abundant. Business economics and models are already changing to reflect that. What does that mean for traditional business models in mature industries – such as insurance, banking or professions – such as auditing, law, financial planning?

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The Future Is Here- Are You Ready?

All those dire predictions about the automated economy sound like a sci-fi horror film from the ’50s: Robots are coming to take your jobs, your homes, your children. Except it’s real. Robotics, Cognitive learning is changing how businesses operate. Skills necessary to be ...

All those dire predictions about the automated economy sound like a sci-fi horror film from the ’50s: Robots are coming to take your jobs, your homes, your children. Except it’s real. Robotics, Cognitive learning is changing how businesses operate. Skills necessary to be working in the new technology environment are not abundant. Business economics and models are already changing to reflect that. What does that mean for traditional professions such as accounting and auditing?

Three presentation formats:

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Cyber Security- Be Afraid Or Explore It

The threat from cyberattacks is significant and continuously evolving. One estimate suggests that cybercrime could cost businesses over $2 trillion by 2019.  These cyberattacks are not all malicious but at the same time, impact on businesses may be equally significant.  ...

The threat from cyberattacks is significant and continuously evolving. One estimate suggests that cybercrime could cost businesses over $2 trillion by 2019.  These cyberattacks are not all malicious but at the same time, impact on businesses may be equally significant.  Cyber

criminals (and at times innocent users) exploit various software and human weaknesses to inflict damage. Risk assessment is a fundamental basis for these programs and auditing for these risks and its potential impact on business is now considered important by businesses.

Three presentation formats:

  • Keynote presentation (45-60 minutes including Q&A)
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Governance- The Secret Sauce of Success In Outsourcing

Globally, outsourcing is over a trillion dollar industry. There have been many success stories and some epic failures. Governance of an agreement has been one of the core factors in determining success and failure of achieving outsourcing engagement. Governance is a well ...

Globally, outsourcing is over a trillion dollar industry. There have been many success stories and some epic failures. Governance of an agreement has been one of the core factors in determining success and failure of achieving outsourcing engagement. Governance is a well defined process and requires a robust framework and discipline to achieve end results.  This presentation discusses various frameworks for governance and shares best practices seen in the industry.

Two presentation formats:

  • Keynote presentation (45-60 minutes including Q&A)
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Outsourcing- Building A Business For Success

Although outsourcing is embraced by businesses and are looking for support to their strategies, many providers are finding it difficult to successfully respond to the challenges. Selling services to businesses is different than creating and selling packaged solutions. It ...

Although outsourcing is embraced by businesses and are looking for support to their strategies, many providers are finding it difficult to successfully respond to the challenges. Selling services to businesses is different than creating and selling packaged solutions. It requires a deeper understanding of what services mean to customers and how do they choose their “partners”. This presentation is based on extensive experience and knowledge of the industry and offers tools and techniques for building the business. It is aimed at growing and nascent service providers.

Two presentation formats:

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  • One day workshop with hands-on exercises and case studies

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Managing With Measurements- "In God I Trust, Others Provide Data"

Managing effort is not an “art”. It requires solid foundation built on measurements and use of metrics in decision making.  Automation effectiveness is built on selecting and managing “correct” metrics. Experience has shown that metrics are often not selected with the...

Managing effort is not an “art”. It requires solid foundation built on measurements and use of metrics in decision making.  Automation effectiveness is built on selecting and managing “correct” metrics. Experience has shown that metrics are often not selected with the end result in mind. As a result, process cannot be trusted to deliver expected results; affecting delivery of product and services to customers. This presentation discusses various aspects of metrics – what are they, how to select and use them effectively.

Two presentation formats:

  • Keynote presentation (45-60 minutes including Q&A)
  • Half day workshop with hands-on exercises and case studies

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Creating A Culture of Innovation- "Renew, Revise, or Die"

Creating a culture for innovation isn’t about having an idea or engaging a few people to think differently. As the world is rapidly changing around everyone, innovation is not meant only for large organizations or those engaged in leading edge products and services.  A ...

Creating a culture for innovation isn’t about having an idea or engaging a few people to think differently. As the world is rapidly changing around everyone, innovation is not meant only for large organizations or those engaged in leading edge products and services.  A culture where every person is engaged in thinking about creating higher value from their contribution, contributes to

innovation. Creating such a culture is a longer term commitment but an important one for all businesses. This presentation touches on what does “innovation” mean in context of everyone’s job and how to create a culture of innovation for entities large and small.

Presentation format:

Keynote presentation (45-60 minutes including Q&A)

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About Keynote Speaker Jagdish Dalal

Jag is a world-renowned authority and coveted speaker on management strategies, technology, and outsourcing.  His deep experience as a business executive who contracted for these services as well as his leadership experience in establishing outsourcing practice for some of the world’s largest professional services companies; allow him to bring a unique perspective to consulting.   JDalal Associates, LLC specializes in consulting in the field of Information Technology, Change strategies and Business Process outsourcing. His clients range from Fortune 100 companies to small “start up” companies from around the globe.

He has been invited by the Russian, Indian, Chinese, Japanese, Australian, Costa Rican, Brasilian, Colombian, Costa Rican, Trinidadian and South African governments and resident businesses to give speeches and hold conferences. Jag also holds position on Boards of Advisors for companies in the IT enabled services business.

Prior to forming JDalal Associates, LLC, Jag was the Vice President, e-Business and CIO for Carrier Corporation with responsibilities for worldwide IS and e-business functions.

Previously, Jag was a Partner in PricewaterhouseCoopers responsible for Business Process Outsourcing (BPO) in the Technology and Communication industry group.  At PwC, he was responsible for the largest BPO deal recorded to date- Nortel Networks outsourced its Human Resources and Procurement functions to PwC under a $630M (5 year) agreement.  Jag also led the “thought leadership” and marketing efforts at PwC in building the BPO brand.

Jag has held senior MIS leadership positions at Xerox, Unisys, Data General, Brookhaven

National Laboratory and Teledyne.  In 1994, as Vice President of Information Management at Xerox, Jag created the strategy and led the team responsible for a $3.2B global outsourcing contract for EDS. The strategy and development of this major contract was documented and is now part of a Harvard Business School case study.

He is a noted speaker and publishes extensively on business strategies, outsourcing and information technology management topics. Jag is viewed as a “futurist” with a view towards surviving in the changing world. His series of lectures on outsourcing and future of business have been recognized as “pushing the envelope” in strategic thinking, while providing a practical framework for businesses and professionals. He has been interviewed and quoted by Wall Street Journal®, Fortune®, TIME®, Newsweek®, Financial Times®, Times of India®, South China Morning Post as well as CBS News and NPR®; for his commentary on outsourcing and management strategies. He has conducted in-house seminars and conferences dealing with these subjects and providing management and staff a new way of thinking in this fast changing world.

Jag has received numerous awards and recognition for his contributions in the field of Information technology management and outsourcing.  As Chief Advisor, Thought Leadership for IAOP (International Association of Outsourcing Professionals), Jag has created the curricula, text book and testing process for becoming a Certified Outsourcing Professional (COP) and it is used globally by outsourcing professionals.

Testimonials

Jag Dalal engages both individuals and groups by delivering messages that resonate with everyone in the audience.  With an experience base spanning multiple industries and delivering positive outcomes across a variety of challenges, Jag has the unique ability to thought provoking for everyone

 

President and CEO

Mr. Dalal’s ample knowledge of the global outsourcing industry and his ability to analyze market competitive trends, helps bring to the business community a comprehensive vision driving best practices and knowledge sharing initiatives

 

Director General, CINDE - The Costa Rican Investment Promotion Agency

Jag has a unique way of engaging with the audience. His deeply thoughtful messages are sprinkled with humor and anecdotes. He likes to challenge the audience to think with him and not just listen to him. No wonder, he has been one of the top rated speakers for all of 16 years that we have been holding Outsourcing World Summit

 

CEO IAOP

Jag is a very insightful and compelling speaker.  He has the ability to cover topics at a strategic level while providing enough detail so that the audience can act on the concepts discussed.  I definitely recommend Jag as a speaker for both internal and external meetings.

 

Senior Director, Global Geography Marketing (India)

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COVID-19 special virtual keynote fees are available for webinars. Fees listed above are for a live keynote – Please ask your advisor for special pricing on virtual keynote / webinar fees.

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