Steve Anderson

Trusted authority on risk, technology, productivity, and innovation

  • Steve Anderson`s Keynote Speaker Fee This reflects Steve Anderson`s U.S. Speaking Fee

    $10,001 - $20,000

  • Languages Spoken

    English

  • Travels From

    Tennessee, USA

  • Steve Anderson`s Keynote Speaker Fee This reflects Steve Anderson`s U.S. Speaking Fee

    $10,001 - $20,000

  • Languages Spoken

    English

  • Travels From

    Tennessee, USA

Suggested Keynote Speaker Programs

Emerging Technology, Insurance Exposures, and Agency E&O

Emerging technology plays an increasingly crucial role in the lives of individuals and business. The sharing economy, the increasing use of Drones, 3-D printing, smart homes and buildings, artificial and virtual reality, voice computing, Blockchain, the Internet of Things, ...

Emerging technology plays an increasingly crucial role in the lives of individuals and business. The sharing economy, the increasing use of Drones, 3-D printing, smart homes and buildings, artificial and virtual reality, voice computing, Blockchain, the Internet of Things, Telematics, and Machine Learning are just some of the new technologies being adopted by agency clients. Does your staff understand how to provide proper insurance advice? When exclusions are added to a policy, what is the agency responsibility to inform their client? This class helps all agency staff better understand emerging technology and the insurance implications so they can better service their clients and protect against emerging E&O issues.

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Agency Technology Adoption and E&O Exposures

Technology is a key tool for effectively managing today’s insurance agency. That same technology also presents risks and challenges that need to be addressed and managed to minimize your agency errors and omissions exposure. This class will explore technologies being used by...

Technology is a key tool for effectively managing today’s insurance agency. That same technology also presents risks and challenges that need to be addressed and managed to minimize your agency errors and omissions exposure. This class will explore technologies being used by agency staff that increase E&O exposures such as poor email management, capturing electronic documents, remote workers, interactive websites, text message use and compliance, company and agency service centers, social platforms, and client self-service. Specific recommendations on how to reduce an agency’s exposure to potential problems will be discussed.

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Creating a Customer Experience Your Clients Expect Today

Simply providing good customer service is no longer good enough. Today’s consumers’ expectations are changing fast. Their expectation of what makes an excellent customer experience is changing even more quickly. Successful agencies that look toward the future will be ...

Simply providing good customer service is no longer good enough. Today’s consumers’ expectations are changing fast. Their expectation of what makes an excellent customer experience is changing even more quickly. Successful agencies that look toward the future will be adapting and changing as fast or faster than the consumers they serve. This program provides a roadmap for what it takes to create an experience that will keep customers coming back.

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Going Beyond Best Practices

Best practices have been a tool used by agencies to measure how their operation stacks up to other agencies by looking at what’s worked in the past. Unfortunately, looking at past successes no longer guarantees future success. How we sell, market, communicate, collaborate, ...

Best practices have been a tool used by agencies to measure how their operation stacks up to other agencies by looking at what’s worked in the past. Unfortunately, looking at past successes no longer guarantees future success. How we sell, market, communicate, collaborate, innovate, and learn are all changing faster than ever. Going beyond best practices helps agencies learn how to look ahead at what will be successful as they test, experiment, fail, learn, and get better at creating an excellent customer experience. Agencies that are willing to look ahead will be the successful companies in the future. A Beyond Best Practice Agency is not satisfied with being in the top 25%; they strive to be in the top 1% and are the leaders that other agencies follow.

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A Balanced Approach to Agency Marketing

The marketing activities that agencies have relied on for many years to retain existing clients and generate new business are not working as well as in the past. The new consumer is using the Internet for researching all types of purchases, including insurance policies. New ...

The marketing activities that agencies have relied on for many years to retain existing clients and generate new business are not working as well as in the past. The new consumer is using the Internet for researching all types of purchases, including insurance policies. New mobile computing platforms, including iPads, smartphones, and other mobile devices are redefining what it means to “stay in touch.” Even with all the new “stuff,” people still want to buy from people. Moreover, this is why independent agencies should not be afraid of this transformation. Companies can take advantage of this change and grow their agencies if they are willing to think differently about marketing and sales. This presentation details the six key elements of a successful strategy that will produce increased retention and generate new business.

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Becoming a Master of Your Internet Presence

Showing up on a Google search results page is a key way to generate new business. However, being found on the Internet takes much more than having an outdated agency website and a Facebook page. Maximizing your organization’s Internet presence so that the right people can ...

Showing up on a Google search results page is a key way to generate new business. However, being found on the Internet takes much more than having an outdated agency website and a Facebook page. Maximizing your organization’s Internet presence so that the right people can find you requires understanding of how search engines work and then learning the specific steps anyone can take to increase his or her chances of being visible in a search. The good news is that it costs little to nothing to get started. This presentation details the steps you can take to get started.

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The Benefits of Mastering LinkedIn

LinkedIn—the leading social platform for professionals—now has over 500 million members worldwide, 10 million active job postings, and data on more than 9 million companies. The networking, referral, and prospect research opportunities are vast for insurance agents and ...

LinkedIn—the leading social platform for professionals—now has over 500 million members worldwide, 10 million active job postings, and data on more than 9 million companies. The networking, referral, and prospect research opportunities are vast for insurance agents and brokers—if they take advantage of all LinkedIn has to offer. At a minimum, every salesperson in your organization should have a fully completed LinkedIn profile. We strongly suggest that every individual in your office also have a complete profile. This session demonstrates the benefits of an active LinkedIn presence and demonstrates how to get started.

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About Keynote Speaker Steve Anderson

About Steve Anderson…

Steve Anderson, MA, is a trusted authority on risk, technology, productivity, and innovation. He has over 35 years of experience in the insurance industry. He is also the author of The Bezos Letters: 14 Principles to Grow Your Business Like Amazon (Morgan James, September 2019). 

Anderson is a professional speaker, writer, and “futurist.” His speaking portfolio includes presentations on the future of technology, the influence of social platforms, how businesses can leverage the internet, and how they can assess and use risk to their advantage. 

He was chosen as one of the original 150 LinkedIn Influencers and has over 340,000 followers. 

For the past two decades he has served as the president of The Anderson Network. Prior to that, he served eight years as Vice President of Cadenhead Shreffler Insurance, and 12 years at Gilbride Insurance Agency. 

He is a Certified Insurance Counselor with numerous honors earned including #10 Influencer to Know in the World of Insurtech; Insurance’s Top 100 Individual Influencers on Twitter; and an Insurance Automaton Award recipient. 

He serves as the co-chair for Independent Insurance Agents and Brokers of America’s ACT API Workgroup. For the past quarter-century, he has been a member of the faculty for The National Alliance for Insurance Education Research. He has co-hosted The Digital Broker Podcast over the past year and a half. 

He holds a B.S. in Business Administration and Economics from Taylor University and a master’s degree in Legal Studies with an emphasis in Insurance Law from University of the District of Columbia, David A. Clarke School of Law. 

Steve and his wife, Karen, have two married daughters, and seven young grandchildren. They live in historic Franklin, Tennessee

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COVID-19 special virtual keynote fees are available for webinars. Fees listed above are for a live keynote – Please ask your advisor for special pricing on virtual keynote / webinar fees.

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