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...Before joining Crowe in 2024, ITR Economics Consulting Principal and Chief Economist Brian Beaulieu served as CEO of the economic research and consulting firm beginning in 1987. Brian researches business cycles and economic forecasting as tools for improving profitability, and has shared his highly valued research results via presentations, workshops, and seminars in numerous countries to hundreds of thousands of business owners and executives for the last 40 years. He is coauthor of Prosperity in the Age of Decline, a powerful look at how to make the most of the US and global trends over the next 20...

...emailed Steve Jobs directly (then: sjobs@apple.com), explaining the issue, and received a short but definitive affirmation from Jobs: “We’ll fix this.” The next day Booker says he “got a call from one of Steve’s assistants and the problem was solved.” Mickey Drexler, former CEO of J. Crew After receiving a J. Crew coupon in the mail, Mike Beaulieu went down to the store and picked something out. But when tried to use the coupon at the register the sales associate wouldn’t accept it, even suggesting that it was a forgery. When he got home, he emailed J.Crew CEO Mickey Drexler...