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BigSpeak Speakers Bureau is an engaging place to expand your career. The work environment is fast-paced, challenging, and fun. Team members enjoy flex-schedules, remote work, pet and child-friendly offices, HSA health plans, pension plan, profit sharing, and off-site trips. Additionally, frequent visits by celebrities and top business thought leaders allows the company to be in the vanguard of smart, nimble and innovative business practices. (read Glassdoor reviews here)

Director of Operations

BigSpeak is one of the top Speakers Bureaus, serving over 65% of Fortune 1000 clients with excellence for nearly 24 years. As an organization, we are committed to continuous learning through our internal values of Growth, Accountability, Optimism, Collaboration and Communication. We pride ourselves on our high level of client satisfaction, our participation in organizational transformation, our highly motivated team and our gracious corporate culture.

BigSpeak has been growing rapidly and we are adding more amazing people to our dynamic team. We operate as a 24-year-old start-up, meaning innovation and change are constant. We seek candidates who thrive in changing and dynamic environments. There is never a dull moment in our Agency/Speaker Bureau environment. Our revenue has tripled in five years—and so has our team! With growth, comes challenges—we count ourselves lucky to have these “high class problems.”

Our Director of Operations plays a vital role in our company operations and culture, sitting at the leadership table and member of the management team, reporting directly to our President. You are one-of-a-kind: positive, driven, organized and have the ability to gracefully manage multiple people, priorities and above all, deliver amazing experience to our clients (partners, speakers, Fortune 1000 and internal team). This role requires a person who loves process, operations, technology (Salesforce and G Suite) and understands the complexity of human challenges.

You need to be experienced (“been there and done that” along with some battle scars), with a combination of proactive work and the ability to react quickly to unplanned circumstances. We have the rare, after-hours emergency and those will need your attention. This role demands flexibility, patience and knowing the difference between “urgent” and “important.” Above all, as Director of Operations you are, our “backbone” and keep us on track (plus away from the cliff).

Our successful candidate will have a unique blend of being incredible with people and also harnessing technology, process and follow-through to keep our fast paced environment flowing (while still delivering top-quality experiences for all our stakeholders). This role requires a balance of being diplomatic, great with people, and gracefully holding the line for company policy. 

The ideal candidate will possess the following skills and qualifications:

  • Bachelor’s Degree with business or social science degree preferred
  • Proven experience as Director of Operations or VP of Operations / COO or equivalent position
  • 5+ years of management/Director level experience, supervising 15-20+ direct reports Effective organizational and time management skills (time management system)
  • Strong verbal and written communication skills (you will spend 95% of your time communicating with staff, partners and clients)
  • Highly organized and accurate with numbers, spelling, grammar and details
  • Team player with ability to work and adapt at a fast pace with sunny disposition
  • Knowledgeable on Fortune 1000 companies, business leaders and celebrities
  • Excellent organizational skills and inspirational internal leadership abilities
  • Knowledge of legal rules and guidelines
  • In-depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service, etc.)
  • Working knowledge of data analysis and performance/operation metrics
  • Advanced Technology proficiencies for example: Salesforce, G Suite, HR Platforms, Intranet/File Hosting, Project Management Software, etc.
  • Willing to work extra hours when necessary/dedication to completion of tasks and initiatives.

BigSpeak is a great and fun place to work and we are looking only for the highest performers.

Why BigSpeak:

  • Competitive compensation
  • Medical and LTD Insurance
  • 401K Match and Profit Sharing
  • Collaborative work environment with friendly people
  • Recharge: 22 days (12 sick/personal + 10 PTO) + 10 Paid Holidays   
  • Commitment to Employee Wellness and Learning

Compensation: DOE

Apply

Please email your resume, cover letter, writing samples and references.

The duties and responsibilities of our Director of Operations are:

  • Responsible for day-to-day operations of BigSpeak with direct supervision of our Finance, Contracts and Events teams.
  • Project management across all departments
  • Heavy emphasis on excellent customer experience with all operations departments
  • HR function will be overseen with either outside resource or internal, part-time staff. Currently, HR function is payroll review, benefit administration and compliance.
    • Recruiting
    • Onboarding
  • Finance
    • Management accounting knowledge and experience
    • Quickbooks proficiency
    • P&L and B&S oversight, review and prep for Board
    • Budgeting Administration
  • Technology
    • Proficient in Salesforce, Quickbooks and GSuite
    • Docusign enterprise experience preferred
    • Identify, test, and implement new solutions
  • Reporting
    • KPIs (Quarterly Scorecard Management and Bonuses)
    • Team
    • Annual reviews
  • Drive Efficiency, We measure efficiency by:
      • Project Management and Execution (get hands dirty, execute, not delegate)
      • NOI 
      • Profit per team member
  • Liaise with leadership to make decisions for operational activities and set strategic goals
  • Plan and monitor day-to-day running of business to ensure smooth progress
  • Supervise staff from different departments and provide constructive feedback
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Oversee customer support processes and optimize them to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Ensure that the company runs with legality and conformity to established regulations

Event Associate Job Posting

Are you a planning wizard who enjoys wearing many hats, loves the excitement of new challenges, thrives in a fast-paced environment, has a keen eye for details and is looking for a company culture where you work with supportive and like-minded colleagues?  If so, read on.

BigSpeak is one of the top Speakers Bureaus, serving over 65% of Fortune 1000 clients with excellence for nearly 24 years. We represent the world’s top motivational speakers, business gurus, authors, entertainers and icons. Our mission is to spread knowledge throughout the world with constant learning. As an organization, we are committed to continuous learning through our internal values of Growth, Accountability, Optimism, Collaboration and Communication. We pride ourselves on our high level of client satisfaction, our participation in organizational transformation, our highly motivated team and our gracious corporate culture.

BigSpeak has been growing rapidly and we are adding more amazing people to our dynamic team. We operate as a 24-year-old start-up, open to innovation and new ideas. We seek candidates who aren’t looking for the same old, same old and who seek changing and dynamic environments. There is never a dull moment in the people business. Our revenue has tripled in five years—and so has our team!  

The Event Associate is a learn-on-the-job position under the close mentorship of an Event Coordinator. This role has the potential to grow into an Event Coordinator position.

 Duties and Responsibilities:

  • Assist Event Coordinators with their support of high-profile clients such as Microsoft, Vanguard, Fidelity Investments, ING, Wells Fargo, KPMG, Deloitte, Kohl’s, and many other Fortune 500 Companies.     
  • Work with Event Coordinators to ensure all contract deliverables are met.
  • Assist in building relationships and acting as liaisons to clients, host organizations, speakers, vendors, and internal departments.
  • Coordinate efforts with Sales, Contracts and Finance departments to review all new opportunities booked and add events to the BigSpeak Event Platform
  • Effectively use BigSpeak technology (Salesforce and BigSpeak Event Platform) to enter sales, client and speaker information for accurate tracking, reporting and follow-up
  • Assist in preparing Speakers for engagements by coordinating extensive travel and logistical arrangements. 
  • Increase your knowledge of the industry marketplace, trends and product knowledge
  • Be a proactive and collaborative team member in all projects, meetings and training sessions.

Apply

Please email your resume, cover letter, writing samples and references.

Requirements

  • Highly organized and accurate with numbers, spelling, grammar and details
  • Efficient multi-tasker with ability to adapt to changing priorities and timelines
  • Take charge attitude: Initiates work and projects on own
  • Excellent command of English language, written and verbal
  • Collaborative and honest attitude with inclination to help others
  • 1 year of administrative experience
  • Intermediate skills in GSuite, Microsoft Office Pro & CRM System (preferably Salesforce)

Additional Eligibility Qualifications

  • Candidate must be eligible for work in the United States 
  • Qualified candidates will possess utmost discretion, judgment and professionalism.
  • Experience with event or travel management a plus

Why BigSpeak?

  • Collaborative work environment with friendly people
  • 100% healthcare and LTD coverage 
  • 401K Match and Profit Sharing
  • Employee Learning and Wellness Funds
  • Office stocked with healthy snacks, games and goodies
  • Time to recharge with 10 Vacation and 12 Sick days  + 10 Paid Holidays 

This is a fabulous opportunity to grow with BigSpeak. We provide a supportive environment with unlimited potential to succeed as you interact with our world-class clients, talent and internal team. If you are steady under pressure, love to learn, have an eye for detail, and are ready for a hyper growth company, BigSpeak is a great team to join.

BigSpeak, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

We do not currently have an open positon for a Sales Agents but we are growing and are always looking for strong candidates.  Please submit your resume if you have interest in being considered for any future Sales Agent openings.

Are you a motivated, self-starter who enjoys wearing many hats, thrives in a fast-paced environment, has a keen eye on the cultural zeitgeist and is hungry to take the business world by storm?

BigSpeak, a Santa Barbara-based speakers bureau representing the world’s top motivational speakers, business gurus, authors, entertainers and icons, is expanding and currently seeking a seasoned professional candidate who would like to take his/her drive to succeed to the next level and apply it to a lucrative business career as an Agent/Consultant to book speakers, thought leaders and subject matter experts into corporate conferences, conventions, retreats and events worldwide.

This is a fabulous opportunity to start as a Sales Agent & Consultant. BigSpeak provides a dynamic environment with unlimited potential to succeed as you interact with our world-class talent and experts while bringing them to both existing and new accounts for keynote speaking engagements and corporate training programs (read Glassdoor reviews here).

Acting as an Agent/Consultant for business thought leaders, renowned authors and Hollywood celebrities on the lecture circuit as well as an educational consultant to corporate learning and development programs can be exciting and glamorous (think Entourage, only with less Ari, more gold and no drama) but it is also primarily a consultative sales position, and you will spend a majority of your time on the phone advising clients, cultivating relationships and closing deals. Proactive outreach in addition to occasional leads, and previous clients and prospects are provided.

Apply

Please email your resume, cover letter, writing samples and references.

Selling to corporations, including Fortune 1000 companies, trade associations and town halls, our agent/consultants are also responsible for overseeing all aspects of events, from contract to itinerary to payment. This is a base salary plus commission position and/or higher all commission compensation opportunity with very high earning potential.

Requirements:

  • Minimum of three years industry sales experience
  • Professional phone presence and comfort making cold calls is expected
  • Experience servicing events and customers
  • An abiding passion for business, personal and professional development, and current events
  • Proficient and fast typer
  • Diplomacy and grace under pressure
  • Extremely detail oriented and big picture focused
  • Fluent with Microsoft Office Suite and CRM programs

Preferred additional assets:

  • Business consulting background
  • Some experience in Entertainment, PR or media
  • Knowledge of business thought leaders
  • Experience working with event managers or planning corporate training or events
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