Using Radical Candor to Navigate Difficult Conversations

In today’s corporate world, the workplace is a minefield of potential conflict. There is an ever-intensifying tug-of-war between the behavior of the past and the progression of the future. This generational shift in office dynamics didn’t come with a protocol meeting or a “new policies” tutorial. It is the loud response to decades of subtle, subversive tactics, and it’s causing quite a stir.

Kim Scott, author of Radical Candor and founder/CEO of Candor Inc., wants to help you and your team navigate the turbulent waters of difficult conversations. In her new interactive workshop, Scott primarily focuses on gender conversations in the office but uses examples and lessons that are applicable to all sensitive topics.

Her company and bestselling book are built on the idea that openness and honesty will not only save your employees’ feelings in the long run but also your company. She focuses on the benefits of giving and receiving feedback and its imperative role in building a healthier and more vibrant company.

Scott’s team is now using radical candor to offer guidance within the shifting workplace dynamic. In her workshop, she explains the framework for overcoming the “rage syndrome” and breaking out of your silence. She approaches dilemmas from every angle and allows participants to understand how it feels to be the disrespected, why the disrespector acts the way he or she does, and what you can do as an observer.

Scott puts names to commonplace aggressive behaviors that were once ignored because of their commonality, like “mansplaining,” “triggers,” and “unconscious bias,” and then explains how to break out of these habits and become more respectful and inclusive.  

In the end, she even provides a safe and nonjudgmental space for your team to apply what they’ve learned. By using radical candor in difficult conversations, Scott believes we can create a safer and more supportive workplace. And if that’s not enough to motivate you to get with the times, companies with happier employees are 12 percent more productive.

So be the leader your employees brag about; the one they want to achieve higher standards for because they feel they are treated with the same respect.  

Jessica Welch is the Content Marketing Associate at BigSpeak Speakers Bureau, holding a Bachelor’s Degree in English Literature and Anthropology from California Polytechnic State University, San Luis Obispo. Her business thought articles often appear on Business 2 Community, Born 2 Invest, and YF Entrepreneurs.