Joe Hirsch

There are few things more uncomfortable than giving and receiving feedback. Judgment, worry, disappointment, pain – when these deeply-felt emotions enter the conversation, they can complicate relationships, crimp performance, and diminish trust. To create a fearless feedback culture, we need to change its tone and trajectory –starting with a bolder mindset and message.

In this interactive and evidence-based general session, leaders and individual contributors will explore the impact of FEEDFORWARD, a fearless alternative to traditional feedback. FEEDFORWARD amplifies strengths, promotes dialogue, and focuses on future success instead of past failure – creating performance partnerships built on straight talk and genuine relationships.

Starting with the brain-based case against traditional feedback, you’ll discover why appraisal systems often underperform, how managers miss critical information, and the reason feedback often stifles growth rather than promotes it. From there, you’ll learn how FEEDFORWARD can shift legacy thinking and practices to produce robust partnerships powered by candor, clarity and connectedness. Work has changed. With FEEDFORWARD, so can the way we talk about it.

ACTIONABLE IMPACT:

• Activate the full potential of employees
• Drive performance with candid, collaborative conversation
• Foster high-trust relationships with team members
• Develop a partnership model of talent development

When feedback fails, sales suffer. Meetings aren’t booked, leads aren’t closed, and predictability is elusive. Strong sales depend on robust feedback, but without the right skills and savvy, we strain our results and relationships. Sales managers need a playbook for giving feedback without fear or friction – a plan to move their people and pipeline forward: FEEDFORWARD.

FEEDFORWARD is a strengths-based, forward-looking view of success. Instead of focusing on past failures, FEEDFORWARD emphasizes future possibilities. Blending cutting-edge behavioral science with practical solutions, FEEDFORWARD reinforces the lines of communication and trust through a partnership model that empowers others to grow.

Whether you’re looking to support individual performance, improve team effectiveness, or drive company culture, FEEDFORWARD provides the mindset and skillset that leads to sales success.

ACTIONABLE IMPACT:

• Close more leads by targeting performance snags
• Increase transparency and trust among your sales teams
• Achieve sustainable, predictable sales success
• Retain and promote talent with sales coaching tools and techniques

The only way to get through change is to get through it together. And how leaders talk to their teams in turbulent times can be the difference between a setback and a bounce back.

In this evidence-based and entertaining talk, you’ll learn how to adopt a coach approach that helps teams overcome challenges, foster innovation, and win at work. Through an interactive blend of real stories and actionable strategies, this keynote will help attendees create more confidence, agency and resilience, one conversation at a time.

From delivering clear communication to sharing fearless feedback, you’ll learn how to coach for change and deal with critical issues with more candor and care. Change is a challenge, but it’s also an opportunity — and with the right approach, our words can create new opportunities for how we lead and serve.

Takeaways:

• Cultivate a “coach approach” to change management powered by clear communication.
• Implement high-impact communication strategies that empower others to take action, beat adversity, and deliver results.
• Develop a coaching framework that amplifies the strengths and skills of others.

The the only constant in work is change. That’s when the most successful leaders respond with a “coach approach” – the set of messages and methods that help others thrive in the face of uncertainty and rediscover the joy in their work.

In this interactive and evidence-based talk, you’ll discover how leaders at all levels can put high-performance coaching to work for the benefit of their entire organization. Using proven, practical models, you’ll learn how to navigate change as a change agent who builds high-trust, authentic relationships at work and sets the conditions for greater happiness and connection.

Using a three-part plan, you’ll learn how change agents shift the dynamics from fear to safety, chaos to clarity and power to partnership. From sharing critical feedback to creating buy-in and improving teamwork, this talk will inform and inspire you to sustain powerful outcomes across your organization and help others manage change – together.

ACTIONABLE IMPACT

• Communicate with confidence, care and coherence
• Create psychological safety to help employees thrive during uncertainty
• Reframe change as an opportunity for growth
• Develop high-trust techniques that bring people together