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Tag Archive for Customer loyalty

What Can We Learn About Customer Loyalty From Lady Gaga?

Lady Gaga has wooed audiences with her soul-scraping voice and lyrics, wowed them with her outrageous stage presentations, and engaged them with her unembarrassed and…

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Why You Should Forget Customer Service, Experience, and Loyalty

Forget all the books you read about customer service, customer experience, and customer loyalty. You only need to know one thing for business success: Customer…

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Top Sales Keynote Speakers and Trainers

Top Sales Keynote Speakers in 2019 Sales is the lifeblood of business. You can’t stay in business if you don’t make sales. In a competitive…

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Joey Coleman Goes From Grammy Nominated Singer to Customer Experience Expert

There was a moment when Joey Coleman was on tour with the University of Notre Dame Glee Club where the importance of customer experience became…

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Customer Service—What’s the Big Deal?

Customer Service: You’ve probably had the importance of customer service drilled into your head at every job since you entered the workforce. And you’ve probably…

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