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Converting Cultural Intelligence to Increased Employee and Consumer Engagement

Converting Cultural Intelligence to Increased Employee and Consumer Engagement  …

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Women Leaders Must Dive In, Not Just Lean In

Discover Your Impact, Leverage Your Influence  …

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Develop Your Personal Brand As a Leader

Discover Your Impact, Leverage Your Influence  …

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The Future of Finance

Disaster tends to breed a touch of schadenfreude in all of us. As a new generation of Gorden Gecko’s burn under the blowtorch of angry nations and world leaders brace themselves for the bill from mass bailouts – it’s easy to answer the question ‘what is the future of finance?’, by simply asking another; ‘is there a future for finance?’. As it happens, the answer to that question is yes, but not as you knew it. How the consumer experience of finance is set to change is something that I have been thinking about lately for some of my clients....

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Strategic Conversations: How Toyota Solves Big Problems

How often do you find yourself in a meeting when someone says “we need to think differently here?” We are living in a world of rapid change and surprises. “We’ve got to become more innovative” is the popular leadership response to handling uncertainty and change. But it’s not often followed up with concrete examples of what “being innovative” actually looks like. As a result, you often see a lot of talking in circles, references to “strategy,” and a lot of “we should…” until everyone goes back to business as usual. Rather than search listlessly for something bright and shiny to...

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Moonshots for Managers

Part 1 … If you’re a professional manager, here’s a question for you: What’s the obstinate, knotty management problem you’re working to solve—the one that bedevils your organization, that lies beyond the boundaries of best practice, and has no obvious solution? In other words, are you working on anything that might advance the state of the art in a fundamental way? Are you aiming to fundamentally improve the technology we use to mobilize human resources to productive ends—that is, the technology of management? If no, why not? Geneticists hope to dramatically improve human health—by untangling the complexities of the genome....

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One Astronaut’s Wish for the Holidays

From orbit, the Earth is so beautiful. But for many who live on our planet, life is a terrible struggle with hunger, thirst, and disease. When we look at the Earth from space we are faced with a sobering contradiction. On the one hand, we see the indescribable beauty of the planet we have been given. On the other hand, we know that millions of people on it do not have access to clean water, go to bed hungry at night, and die from preventable and curable diseases. It is truly moving to look at the Earth from space. And...

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Why You Hate Work

THE way we’re working isn’t working. Even if you’re lucky enough to have a job, you’re probably not very excited to get to the office in the morning, you don’t feel much appreciated while you’re there, you find it difficult to get your most important work accomplished, amid all the distractions, and you don’t believe that what you’re doing makes much of a difference anyway. By the time you get home, you’re pretty much running on empty, and yet still answering emails until you fall asleep. Increasingly, this experience is common not just to middle managers, but also to top...

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