Customer Experience

Whether you call it customer service, customer experience, or customer loyalty, putting your customers first is the key to making your business last. Today’s customers are savvier than ever. They do the research and reconnaissance, and they report. With our interconnected world of social media channels, a bad review goes a long way…fast. BigSpeak’s Speakers Bureau has Customer Experience keynote speakers who are experts at identifying consumer trends, behaviors, and what top organizations do to keep customers loyal and singing their praises. Turn your workforce into advocates and your clients into evangelists with a motivational keynote from a true Customer Service speaker and Loyalty expert from BigSpeak. Contact us today if you would like to learn more about our interactive training Customer Experience programs used for corporate transformation and organizational development.

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” — Sam Walton

Robert Richman

Robert Richman

Culture Architect and Customer Experience Expert, Co-Creator of Zappos Insights

Ron Kaufman

Ron Kaufman

Founder & Chairman of UP! Your Service, Service Culture Keynote Speaker, New York Times Bestselling Author

Kevin Freiberg

Kevin Freiberg

Best-Selling Author, Business Best-Practice Expert on Leadership, Innovation, Accountability and Change

Amanda Gore

Amanda Gore

Award Winning International Keynote Speaker | Best-selling Author | Emotional Intelligence Expert Leadership & Business

Molly Bloom

Molly Bloom

Inspirational Keynote Speaker, Entrepreneur, and Bestselling Author of Molly’s Game (which was adapted for Oscar nominated film)

Jackie Freiberg

Jackie Freiberg

Bestselling Author, Business Best-Practice Expert on Leadership, Innovation, Accountability and Change

Jeffrey Gitomer

Jeffrey Gitomer

"People don't like to be sold, but they love to buy" -Jeffrey Gitomer

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