The Cynicism Trap: Defeating Our Biggest Obstacle to Trusting Each Other at Work
Cynicism—the belief that people are selfish and conniving—has been rising for decades and is an early frontrunner for mood of the 2020s. But when we don’t trust each other, we risk missing out on the things that matter: our health, relationships, and ability to innovate...
Cynicism—the belief that people are selfish and conniving—has been rising for decades and is an early frontrunner for mood of the 2020s. But when we don’t trust each other, we risk missing out on the things that matter: our health, relationships, and ability to innovate. Cynical thinking is especially dangerous when it creeps into the workplace; if it catches on, it can snuff out creativity and collaboration. If we want our teams to trust each other and share their most innovative ideas, we need to fight this invisible threat.
Stanford psychology professor Jamil Zaki can help. He’s a world leader in the science of human connection, and he’s tackling cynicism in a new way, as he laid out in a brilliant TED Talk that quickly earned over a million views: cynicism is a “trap” that we fall into. When we think cynically, we are more likely to compete, suspect, and alienate others, bringing out the worst in them and spreading cynicism even further. Jamil shows us how to stop this self-fulfilling prophecy so that we can see the best in each other again.
You’ll learn how to diagnose and stamp out the bugs in our thinking that cause cynical attitudes. You’ll be able to correct the common leadership behaviors that inadvertently spread cynicism across organizations, leading to burnout and turnover. Most of all, you’ll learn about “anti-cynicism,” a term that Jamil has coined for a set of practices that actively combat cynical thinking. Anti-cynical workplaces take intentional steps to promote cooperation and trust, and to create healthier, more successful cultures. When you leave Jamil’s talk, you’ll be ready to build an anti-cynical community of your own.