Jean Gatz

Your role as a Change Leader isn’t defined by your title or credentials, but by your ability to influence others in a positive way. Since “leadership as usual” is no longer enough, you must re-think how you model the attitudes and behaviors you expect from those you lead. This session is jam-packed with strategies you can implement immediately to build trust and accountability as you help your team handle change with competence and confidence. Get the “buy-in” you need from others to make change work. Cultivate advocates and allies who will help you get the job done. This is an eye-opening session for those who are new to their leadership roles. Jean shows them how to utilize their skills in every area of life as she explains how Leadership skills are LIFE skills that will empower them to lead change to deliver results. With her trademark blend of wit and wisdom, Jean gives them the tools to reinvigorate teamwork, create positive outcomes, and lead with a voice that inspires and influences others to get the results you need.

“Business as usual” is no longer enough for organizations that want to out-think and out-perform the competition and be seen as a valuable brand. The same is true for every team member today. “Meeting standards” won’t cut it any longer. In a world that demands more than ever before, you must find ways to add value, out-think old ideas, out-shine past performance and exceed expectations of internal and external customers. Life and work are all about choices. You get to choose how you respond to Change. The choices you make and the actions you take as a result of those choices will determine whether you STAND OUT from your peers as the person your colleagues are proud to work with as part of a successful team. With insight and humor, Jean delivers a wealth of strategies to help you handle change with confidence and competence. This session is based on Jean’s award-winning book, 10 Ways to STAND OUT from the Crowd, chosen as Best Business Book of the Year in the categories of Change, leadership and career development.

Difficult people can undermine your efforts to build a strong and cohesive organization. So why allow them to impede change, create conflict, and make everyone’s jobs even harder? Jean blends humor with practical strategies you can implement throughout your entire organization to lead, manage, and work with difficult people, reduce conflict and improve morale and productivity. She will reveal the tactics difficult people use to manipulate others to get what they want, and how we unconsciously reward them for their behavior. Learn five secrets for coping with them in a professional way. Gain skills to identify the seven sources of conflict on every team and resolve them successfully. In this session the “difficult people” on your team will finally realize that their tactics will no longer work because everyone will now have the skills to interact successfully with them. Equally as important, your dedicated, hardworking team members will gain the skills they need to handle difficult colleagues and customers with confidence and competence. They will develop a Personal Action Plan to deal with difficult people – without becoming one.

Does your day begin with great promise …until you actually begin it and then it’s downhill from there? Customers and co-workers pull you in different directions. Your job requires more creativity and energy than ever. Small problems, ignored or unresolved, become big problems. You can’t remember the last time you had a chance to laugh, relax and catch your breath! Jean shows you that life balance really isn’t about what goes on outside of you, but what goes on inside. It’s all about intention! To do your job, handle change, maintain healthy relationships at work and at home, and live long enough to reap the rewards…you must take care of yourself!  Jean gives you the tools to replace your feelings of frustration and helplessness with confidence, “in charge” attitudes and behaviors and the power to make positive changes. In her engaging style Jean shares a wealth of ideas to help you take care of yourself in mind, body and spirit. And she guarantees that you’ll laugh while you learn how to stress-proof your hurried, harried and hectic life.