Jeff Havens

Keynote Speaker, Corporate Trainer, Author and Founder of The Jeff Havens Company

Jeff Havens is not your typical business growth expert. His uncanny ability to provide actionable answers to today’s business challenges in an undeniably entertaining and impactful way has put him in front of over 1,000 eager audiences across North America and Asia. A top communication speaker,he delivers well-researched and relevant business insight like a lot of keynote speakers do, but combining that with the entertainment value of a comedy show is not.

  • Jeff Havens` Keynote Speaker Fee This reflects Jeff Havens`s U.S. Speaking Fee

    $10,001 - $20,000

  • Languages Spoken

    English

  • Travels From

    Michigan, USA

  • Jeff Havens`s Keynote Speaker Fee This reflects Jeff Havens`s U.S. Speaking Fee

    $10,001 - $20,000

  • Languages Spoken

    English

  • Travels From

    Michigan, USA

Suggested Keynote Speaker Programs

Decoding Your Customers! Perfecting the Customer Experience In Four Simple Steps

Ah, the customer experience. It used to be that you just had to provide customers with good service, right? But that somehow became synonymous with dealing with problems and putting out fires, and so now you have to provide your customers with an experience that is so positive...

Ah, the customer experience. It used to be that you just had to provide customers with good service, right? But that somehow became synonymous with dealing with problems and putting out fires, and so now you have to provide your customers with an experience that is so positive, happy, seamless, and nauseatingly joyful that they will happily wait in lines for hours just for the privilege of giving you money. You’d be forgiven if creating a great customer experience sounds exhausting. If only there were a fun, funny, high-energy, deeply researched keynote to help you figure out how to make this process a little easier.

Well now there is. Decoding Your Customers: Perfecting the Customer Experience in Four Simple Steps will provide you with a comprehensive, straightforward, and entertaining explanation for how to win hearts and minds like never before.

Now there are plenty of other customer experience keynotes. But the overwhelming majority of them either tell you how important it is to make your customers feel special (which you already knew) or share stories of businesses who have loyal customers (which you’ve already heard). And if you want to hear what you’ve already heard before, then hire somebody else.

Decoding Your Customers takes a vastly different approach. As hilarious as it is informative, this keynote concentrates on the human behaviors that have brought the customer experience to where it is today, then synthesizes those behaviors into four simple realities that provide a clear vision for how to move forward. Decoding Your Customers will answer why customers behave the way they do and how you can meet their needs – not only today, but into the foreseeable future as well.

And last but certainly not least, this isn’t going to be a dry talk. You’ll walk away with a better understanding of customer psychology and how to adjust your business accordingly, but that doesn’t mean you can’t laugh as hard as you ever have at a corporate keynote. Because with Jeff Havens, you get serious solutions in a seriously funny way. It turns out that crafting a winning customer experience strategy isn’t as scary or unpredictable as others may have made it seem.

Partial List of Takeaways:

• How the drive for convenience has changed in the past 30 years, and what that means for how you design and sell new products and services

• The effect of constant connection on customer behavior, and how smart businesses have learned to think smaller in order to grow

• How most businesses vastly underestimate the importance of marketing their products, services, and ideas, along with two essential types of marketing every business should engage in

• How the universal desire for meaning can inform your interactions with customers and drive greater sales

• Absolutely no buzzwords. That’s right, you will not hear ‘advocate,’ ‘tribe,’ ‘brand ambassador,’ or ‘rabid fan’ once in this keynote. How’s that for a refreshing change of pace?

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Us Vs. Them: The Funniest, Most Informative Generational Keynote Ever!

If you’ve listened to any other discussion about generational issues at work, then you’ve undoubtedly been told there are four distinct generations operating side-by-side in today’s working world. You’ve then been told the differences between those four generations, ...

If you’ve listened to any other discussion about generational issues at work, then you’ve undoubtedly been told there are four distinct generations operating side-by-side in today’s working world. You’ve then been told the differences between those four generations, and then you’ve been told (although probably not in these exact words) that you need to just deal with all these different people, because they’re not going away and they’re not going to change how they operate. If that advice suits you, fantastic.

However, if you’ve ever been frustrated by how impossible it seems to employ four different strategies to manage four distinct generations, and if you’ve ever felt like you’re the only one who’s being asked to make any changes, then Us Vs. Them is exactly what you need. Because it turns out that there really aren’t four generations. In this hysterical keynote, you’ll learn a simpler way of looking at your own generational picture, and you’ll also learn how to understand, recognize, and resolve every generational issue facing today’s workforce. That’s no exaggeration; by the end of Us Vs. Them, you and your colleagues will walk away with all the knowledge you’ll need to address 100% of the generational issues you’ll face for the rest of your career. Other generational presentations focus on what people want, but Us Vs. Them will tell you why everyone wants the different things they do. It’s an important distinction, and it will make implementing new solutions easier than you ever thought possible.

So, get ready to laugh more and learn more than you ever thought possible. Because improving your generational issues doesn’t have to be boring.

Partial List of Takeaways:

  • Learn to replace the complicated four-generation model with a workable dichotomy between older, more experienced workers and their younger, less-experienced counterparts
  • Understand the key cultural, technological, and social changes that have conspired to create a disconnect between team members from these two generations
  • Walk away with several immediately applicable strategies to address and eliminate problems caused by the disconnect mentioned above
  • Inspire a healthier, more robust work ethic in your younger employees (and your older ones, too)
  • Inspire a healthier, more robust attitude toward change in your older employees (and your younger ones, too)

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Uncrapify Your Future: The Most Innovative Innovation Keynote In The History Of Ever

If you’ve listened to anyone talk about innovation recently, you’ve probably heard something along these lines: “The world is changing at a crazy fast rate. Everything you’re doing now is about to become obsolete. If you don’t come up with some amazing, ...

If you’ve listened to anyone talk about innovation recently, you’ve probably heard something along these lines: “The world is changing at a crazy fast rate. Everything you’re doing now is about to become obsolete. If you don’t come up with some amazing, industrychanging ideas in the next 18 seconds, your business is basically going to disappear. Have a nice day.” And if that’s the kind of doomsayer message that you and your friends love hearing, then you can stop reading now.

But if you’d like to present innovation as a simple process that literally everyone is capable of performing, then you might want to listen to Uncrapify Your Future! Filled with the trademark wit that has made Jeff Havens one of the most in-demand speakers in North America, Uncrapify Your Future! will make the process of coming up with new ideas easier and more rewarding than you ever thought possible. Because it turns out that every innovation in every industry – from automobiles to streaming music, coffee cup holders to wartime treaties – follows the same straightforward pattern. Your business is always changing, and so you will always need people to anticipate and capitalize on those changes. If you want them to think that being innovative is a daunting task that only a few elites can handle, listen to someone else. But if you want your audience walking away realizing that they’re all capable of greatness, then Uncrapify Your Future! is for you.

Oh, and did we mention that it’s also hilarious? Well it is. And imagine that – a keynote that’s both educational and enjoyable. How innovative!

Partial List of Takeaways from Uncrapify Your Future:

• The three-step process which every innovation throughout all human history has inevitably followed

• The one and only barrier to innovative thought, and how to overcome it

• Case studies of various innovative products and ideas – which any one of your audience members could conceivably have come up with on their own

• Reframing the entire concept of innovation from “big ideas that change the world” to “small ideas that slowly become big ideas that eventually change the world”

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Unleash Your Inner Tyrant! The Most Original Leadership Keynote You’ll Ever See!

The first of its kind, Unleash Your Inner Tyrant! helps managers and executives become better leaders by showing them everything they should avoid – including how to create a culture of fear and mistrust, how to oppress and demoralize employees, and how to stand firm in the ...

The first of its kind, Unleash Your Inner Tyrant! helps managers and executives become better leaders by showing them everything they should avoid – including how to create a culture of fear and mistrust, how to oppress and demoralize employees, and how to stand firm in the face of all change – before wrapping up with a serious conversation about the kind of leaders we should all strive to become.

Covering four main areas of leadership (corporate culture, management/employee relations, crisis management, and change management) Unleash Your Inner Tyrant! is every bit as content-rich and intensively researched as a more traditional leadership seminar but has the added benefit of an unparalleled delivery style that will have your audience laughing the entire time they’re learning how to become more effective leaders. Simply put, there is nothing else like this in the business world, and no better way to energize your management team while providing them with invaluable training they will remember for months and years to come.

Partial List of Takeaways:

  • How to create a healthy, vibrant corporate culture through open communication and active accessibility
  • How to inspire trust and loyalty in your employees by setting reasonable expectations and delivering truly constructive criticism when necessary
  • How to approach change to achieve seamless integration of new product lines, marketing strategies, department mergers, and other new initiatives
  • How to employ one simple technique to move employee from satisfaction to engagement.
  • How to become the kind of leader others are excited to follow

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About Keynote Speaker Jeff Havens

Jeff Havens is not your typical business growth expert. His uncanny ability to provide actionable answers to today’s business challenges in an undeniably entertaining and impactful way has put him in front of over 1,000 eager audiences across North America and Asia. Delivering well-researched and relevant business insight is something a lot of keynote speakers do, but combining that with the entertainment value of a comedy show is not. Engaging, charismatic, and full of energy, Jeff Havens is the only business growth expert who provides serious solutions in a seriously funny way.

But even more than that, Jeff makes things easy. All of us are constantly being asked to do more with less, so the last thing you need is someone to tell you how difficult your challenges are. Jeff has a unique ability to simplify seemingly complex problems in a way that will provide your audience with a fresh perspective, one that runs counter to the conventional wisdom of the business world. He’ll show you that we’re not actually creating a completely new type of person every 15 years, that being innovative is not something only a few special people know how to do, and that both exceptional leadership and exceptional customer experiences are built on surprisingly slender foundations. You will leave Jeff’s keynotes refreshed, relaxed, happy, and more confident than ever that you are prepared for the road ahead.

Testimonials

“Jeff Havens is an awesome speaker! He presented “Uncrapify your Life” for our Staff Institute Day – 130 attendees ranging in age from early 20s to late 60s. It was spectacular!!! Our staff really needed to laugh together, and he shared a lot of valuable information as well. It was a great spin on the typical motivational speaker. We’ve had more traditional motivational speakers in the past, but none has ever received the kind of reviews that Jeff did. He is unique, and his program is one of a kind! We’re hoping to have him back next year with one of his other “inspirationally humorous” presentations. But if you are looking for an engaging speaker with a powerful message who will make your employees laugh until they cry, then you need to look into hiring Jeff Havens. We were absolutely thrilled, and I’m sure you will be, too.”

Anneta Drillling-Sowa

Joliet Public Library

“Thanks so much for the smashing performance of “Uncrapify Your LIfe” at our 2010 Managers Forum. Your spot-on parody of motivational speakers – coupled with some serious and heartfelt advice on how to treat those close to us – was a big hit with participants. Your evaluations were off the scale, and it is clear our mangers appreciated an opportunity to relax, laugh and enjoy a well-deserved break from the serious work of the Mangers Forum. Especially appreciated was your ability to seamlessly weave details about our firm into your delivery. Everything about your work with us was professional, well0managed, and extremely FUNNY!”

Jack Hennies

Vice President, Director of Marketing, Bartlett & West

“Jeff’s Uncrapify Your Life! presentation changed my life! As a club, we are always looking for insightful ways to better communicate our thoughts and ideas. Jeff’s PowerPoint presentation gave us the strate- gies needed to succeed. All in all, the entire club enjoyed Jeff Havens’ presentation. He provided lots of laughs. Additionally, I liked the more serious points on how we express ourselves to others that he provided at the end (Saying “I really cherish you” rather than “I love you” everyday to your spouse for example). Jeff was very professional and adaptable to our club. I received many compliments about his show from our members. They can’t wait until we have Jeff back again. Thanks Jeff for changing our lives. I would recommend hiring Jeff for any type of show or presentation for clubs, socials, holiday parties. Jeff adapts to any occasion.”

Marilyn Kupferschmidt

Special Projects Coordinator, Kendall/Hunt Publishing Company

“Jeff’s program, “Uncrapify Your Life!” was a great way to end a three-day seminar. Jeff illustrated points that each of us working in the business world has felt numerous times throughout our careers. His interactive style worked well with our group. His message was delivered with great passion and enthusiasm. His ability to close a hilarious program with a serious tone was very well received by our audience. Jeff did a wonderful job entertaining and teaching our group by making them laugh and think about their daily work lives. Our program evaluations show that Jeff’s message was well received and appreciated. He scored very high marks with our audience, GROWMARK staff members and me. I would highly recommend Jeff Havens to anyone looking for an energetic speaker with a sound message.”

Brian Koenig

GROWMARK

“Jeff was a delight to work with. He was easy to contact, answered any questions we had timely and even called the week before the conference to make sure that he knew about the philosophy of Marriage Encounter in order to make a meaningful presentation. We very much appreciated how easy Jeff was to work with and the effort he put into developing a presentation that fit our couples and philosophy. We highly recommend Jeff as a speaker and entertainer. He did a great job of opening our conference in an upbeat manner.”

Harry and Cecilia Hentges

2008 Conference Chair, 2008 National Marriage Encounter Conference

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