Shari Harley

Consultant, Speaker, and Founder & President of Candid Culture

  • Shari Harley`s Keynote Speaker Fee This reflects Shari Harley`s U.S. Speaking Fee

    Please Inquire

  • Languages Spoken

    English

  • Travels From

    Colorado, USA

  • Shari Harley`s Keynote Speaker Fee This reflects Shari Harley`s U.S. Speaking Fee

    Please Inquire

  • Languages Spoken

    English

  • Travels From

    Colorado, USA

Suggested Keynote Speaker Programs

How to Say Anything to Anyone - For Leaders and Managers: Setting Expectations for Powerful Working Relationships

One of your direct reports is consistently inappropriately dressed for work. It’s impacting her reputation, but . . . you don’t say anything. You have a request for your boss but you don’t know how to say it, so . . . you don’t say anything. One...

  • One of your direct reports is consistently inappropriately dressed for work. It’s impacting her reputation, but . . . you don’t say anything.
  • You have a request for your boss but you don’t know how to say it, so . . . you don’t say anything.
  • One of your colleagues doesn’t include you on communications that affect your department. You’re frustrated but don’t know what to say, so you don’t say anything.

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Getting the Best from Employees - Coaching and Developing Employees for Maximum Contribution

Coaching and developing employees is the hardest thing a manager must do. It requires trust, patience, and it takes time, time managers may not feel they have. The old adage, “If you want something done right, do it yourself” may at times feel true, but it also leaves ...

Coaching and developing employees is the hardest thing a manager must do. It requires trust, patience, and it takes time, time managers may not feel they have. The old adage, “If you want something done right, do it yourself” may at times feel true, but it also leaves managers overextended, unfocused and with an underdeveloped staff. Giving direct reports an appropriate amount of responsibility and accountability is the only way employees develop and the only way managers get out of the weeds and are able to focus on the work they’re supposed to be doing, leading people and departments. Also, a lack of growth and development opportunities is the greatest impetus for employee turnover. If you want your staff to stay and be engaged, they need to feel that they are developing new skills and abilities.

Use our business coaching training to learn how to coach and delegate appropriately so both managers and direct reports get what they need. Managers get results and more time to focus on their own accountabilities and employees learn new skills and become more autonomous.

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Be a Best Company

Creating an environment in which employees are satisfied and consistently do their best work remains elusive to many HR professionals and senior business leaders. Find out what really makes employees do their best work and remain engaged over long periods of time. Learn what ...

Creating an environment in which employees are satisfied and consistently do their best work remains elusive to many HR professionals and senior business leaders. Find out what really makes employees do their best work and remain engaged over long periods of time. Learn what the best companies are doing to be great places to work, and get practices you can do in your own organization.  Create and maintain a successful organizational culture that endures leadership changes, economic challenges, and mergers and acquisitions.

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Avoiding the Quit & Stay Phenomenon: Engage & Retain Your Best Employees

Walk by your employees’ desks and see them surfing the internet? The bad news: They’re not researching how to improve the company’s results. They’re playing fantasy football or shopping for shoes. The good news: You can incent performance and raise morale. And you don...

Walk by your employees’ desks and see them surfing the internet? The bad news: They’re not researching how to improve the company’s results. They’re playing fantasy football or shopping for shoes. The good news: You can incent performance and raise morale. And you don’t have to spend any money.

When turnover is low, employees still quit – they just don’t leave the building. Quit and stay is the phenomenon of employees becoming disengaged and less productive while waiting for other roles to become available. Quit and stay is an unfortunate but avoidable phenomena.

  • Do you know which of your employees are engaged and committed to your organization?
  • Do you have a plan for those who are not?

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Just Say It for Managers: Making ANY Conversation Easy

Giving feedback is challenging for everyone. No one wants to hear that she isn’t doing a good job. And thus no one wants to tell her. Telling your boss you’re frustrated or aren’t hitting your targets can be even more difficult, and thus many of us don’t. Worse, is ...

Giving feedback is challenging for everyone. No one wants to hear that she isn’t doing a good job. And thus no one wants to tell her. Telling your boss you’re frustrated or aren’t hitting your targets can be even more difficult, and thus many of us don’t. Worse, is that most feedback, positive or negative, is useless because it’s vague.

Get a simple formula to make even the most difficult conversation easier. Conversations will be short, specific and on point. They won’t be personal. They will be actionable. You’ll be able to say what you want to say, when you want to say it, in a way that the other person can hear you and take action.

Outcomes to Expect:

  • Package and deliver difficult messages, managing the impression you create
  • Give clear and specific feedback that employees can act upon immediately
  • Provide feedback to peers, direct supervisors, and others at a higher level in a way that does not elicit defensive responses
  • Demonstrate commitment to developing employees’ careers and retain key talent
  • Eliminate personal and department blind spots, giving you the power to take action, solve problems and ensure initiatives stay on track and produce results
  • Receive more feedback without showing emotion or frustration

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Where Did My Customers Go?: Get More Customers. Keep More Customers

Customers provide us with clear feedback. They hire us, or they don’t. They return our calls, or they don’t. They refer others, or they don’t. Unfortunately when customers are dissatisfied, they don’t tell us. They vote with their feet. 99.99% percent of customer ...

Customers provide us with clear feedback. They hire us, or they don’t. They return our calls, or they don’t. They refer others, or they don’t. Unfortunately when customers are dissatisfied, they don’t tell us. They vote with their feet. 99.99% percent of customer turnover is predictable. The signs are everywhere. We just don’t know what they are, because, for the most part, customers don’t tell us. Customers leave and we never know why. Use our corporate sales speaking to truly understand what your customers need and why they hire or fire you. Never get fired again and be surprised.

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What They Say When You're Not There: Managing Your Professional Reputation

Are you someone your colleagues and customers want to work with, or have to? Do you know? Take the guessing out of working with others. Give other departments what they want, when they want it, how they want it. Improve your and your department’s reputation by finding out ...

Are you someone your colleagues and customers want to work with, or have to? Do you know? Take the guessing out of working with others. Give other departments what they want, when they want it, how they want it. Improve your and your department’s reputation by finding out how you’re seen by your internal customers. Get more feedback enabling you to take control of what you put in front of others and the impressions you create. And as a result, build long lasting business relationships that outlast economic downturns, miscommunication and conflict.

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It's Your Career, Manage It!: Creating the Career and Work Environment You Want

Many professionals are waiting for their boss or mentor to provide the training, coaching, and exposure they need to advance their career. The truth is it’s up to each employee to create opportunities, gain visibility, and get the feedback they need to strengthen their ...

Many professionals are waiting for their boss or mentor to provide the training, coaching, and exposure they need to advance their career. The truth is it’s up to each employee to create opportunities, gain visibility, and get the feedback they need to strengthen their performance and position themselves for future roles in the organization.

It’s Your Career. Manage It! provides the specific language to use to establish candid relationships with direct supervisors, mentors, coaches, and coworkers. Employees will know what to say to get more of what they want and less of what they don’t at work. Managers and coaches will get the language and tools they need to guide direct reports and coachees into a future they’re excited about.

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Designing & Delivering Powerful Presentations

Becoming a more polished speaker comes with knowing how to assemble data you know well, in a format that will engage others, and sharing that information in a way that is captivating and informative. At the end of this training participants will have the skills and tools they ...

Becoming a more polished speaker comes with knowing how to assemble data you know well, in a format that will engage others, and sharing that information in a way that is captivating and informative. At the end of this training participants will have the skills and tools they need to design engaging presentations and deliver them effectively.

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About Keynote Speaker Shari Harley

About Speaker Shari Harley…

Shari Harley, MA and Certified Speaking Professional (CSP) is the founder and president of Candid Culture an international training and consulting firm bringing candor back to the work place, creating a safe haven for employees, managers, and clients to speak honestly. Candid Culture helps corporations, associations, government agencies, schools, and not-for-profits get and keep the right customers and employees by creating better business relationships.

Shari is a business person. Her previous experience includes selling and facilitating for Dale Carnegie Training, conducting customer service training for American Century Investments, leading leadership training and successful planning for OppenheimerFunds, and managing operations across 21, nation-wide locations, with 200 matrixed employees.

Shari started her management training business after a fifteen year corporate career. She left her National Director role in 2007 with no plan and no prospects. Her family and friends thought she was crazy. But even in one of the worst economic climates of all time, Shari’s business leadership development services have been in high demand. Organizations of all types and sizes, in seven countries, have gravitated to Shari’s simple communication and management training for forging long lasting business relationships.

Shari is known globally as an engaging, fun, content-rich business speaker and trainer. She is the author of the book How to Say Anything to Anyone. She has an undergraduate degree from Washington University in St. Louis and a Master’s degree in Applied Communication from the University of Denver, where she served as an adjunct faculty member and taught business leadership development courses.

Shari’s practical approach to improving business relationships has led her to speak and train throughout the United States and in Singapore, Thailand, Malaysia, India, Dubai and Australia. And while she enjoys speaking and training throughout the United States and internationally, Shari lives in Denver, Colorado because it is never humid there.

Testimonials

I just attended the best one hour learning session in my career while at the ASAE Great Ideas Conference. I received more useful tips about management and leadership during this session than I have in 30 years of professional business management and continuing education courses. If you want to teach your managers how to be more effective (or need to brush up on your own skills), I recommend hiring Shari Harley to help you build business relationships that really work!

Every manager (from CEO of a Fortune 500 Company to a shift manager at McDonalds) should be required to take ten hours of training with Shari before being allowed to manage people.

Peter Weber

Chief Products & Services Officer, AVMA

It’s both my pleasure and honor to acknowledge Shari for presenting her “How to Say Anything to Anyone” talk to the University of Denver community during our Professional Development Week. Shari’s candid style and humor won over the packed house of faculty and staff the moment she began speaking. And to no surprise, she received the highest ratings of all of our speakers during the week. So much so in fact, that bringing her back next year is a “no-brainer.” So if you get a chance to bring her into your organization or conference, do it before someone else books her.

Greg Giesen

Manager, People Development, University of Denver

I just wanted to reach out to you and say THANK YOU!!! I met you at the WFF conference a few weeks ago and I can honestly say that your seminar was the one that I walked out of and felt truly changed my life.

I’m reading your book and haven’t put it down since I got it out of the package! It is such a great reference for all types of communication.

I was asked when I returned from WFF to put together a presentation for our President and executive staff, and I did 2-3 slides of the presentation your class alone. My VP of Sales was so impressed by the topic and my key takeaways that he asked me to come and present to his District Manager Team and I did. It was a hit!

The energy and level of engagement in active and productive feedback here at our division has been taken to another level and I had to make sure to take a moment to say THANK YOU!  I truly feel that you have changed the way I lead and communicate both personally and professionally.

Maya Cleveland

Manager, Sales Coordinator, US. Foods

Thank you so much for the time you spent with Frito Lay this morning! It was fantastic – the team raved about it all afternoon. Some people just have the “gift” of public speaking — and you’ve got it!
You definitely were the highlight of the meeting.

Kassy Schimkaitis

Human Resources Manager, Frito Lay

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COVID-19 special virtual keynote fees are available for webinars. Fees listed above are for a live keynote – Please ask your advisor for special pricing on virtual keynote / webinar fees.

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