Why The Emphasis on Customer Satisfaction?
In this interactive session, Ken does a deep dive on “Why the emphasis on Customer Experience” unpacking case studies, best-practices and the data behind why customer experience strategy is your top priority. Data from your company and clients can be ...
In this interactive session, Ken does a deep dive on “Why the emphasis on Customer Experience” unpacking case studies, best-practices and the data behind why customer experience strategy is your top priority.
Data from your company and clients can be included, along with actionable NPS strategies and other magical methods to wow your clients and grow.
Ken also weaves in best practices of of customer experience greats, along with wisdom from Robert Cialdini, Jeffrey Gittomer and Aaron Ross, Ken explains that a combination of specialization, building relationships and using our ABS (activity based selling) will result in productive pipelines and hyper-growth sales.