Jeff Noel

Customer Experience Speaker, 30-year Disney Leadership Veteran, Author & Business Advisor

  • Jeff Noel`s Keynote Speaker Fee This reflects Jeff Noel`s U.S. Speaking Fee

    $20,001 - $40,000

  • Languages Spoken

    English

  • Travels From

    Florida, USA

  • Jeff Noel`s Keynote Speaker Fee This reflects Jeff Noel`s U.S. Speaking Fee

    $20,001 - $40,000

  • Languages Spoken

    English

  • Travels From

    Florida, USA

Suggested Keynote Speaker Programs

Lead Like You Mean It: Four World-Class Leadership Basics

Leaders drive the internal, employee culture. No front line employee is driving into work today thinking about how they’ll increase shareholder value. Yet leaders want them to behave as if they owned the business. Why would any employee do anything extra if they are paid the...

Leaders drive the internal, employee culture. No front line employee is driving into work today thinking about how they’ll increase shareholder value. Yet leaders want them to behave as if they owned the business. Why would any employee do anything extra if they are paid the same whether they do extra or not? This is the million-dollar problem virtually every leader fails to overcome. And the customer feels it.

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Engage Like You Mean It: Four World-Class Employee Basics

Employees treat customers in a mirror fashion to the way they are treated by their leaders. This is the biggest cultural dilemma you face every day. Customers may not comprehend the quality of your product, but they have no problem deciding if you love them, or not.

Serve Like You Mean It: Four World-Class Service Basics

When your customers interact with your front line staff, your customers are subconsciously deciding whether or not you love them. The harsh reality of most customer service programs, however, is that they focus on customer satisfaction, which is detrimental to your reputation...

When your customers interact with your front line staff, your customers are subconsciously deciding whether or not you love them. The harsh reality of most customer service programs, however, is that they focus on customer satisfaction, which is detrimental to your reputation.

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Brand Like You Mean It: Three World-Class Loyalty Basics

Your reputation is your brand. It’s the first thing your customer (or employee) thinks of when they hear or see your name. Brand reputation drives long-term profit more than everything else combined

Improve Like You Mean It: Four World-Class Innovation Basics

Learn how to consistently think “inside the box.” Creative ideas are worthless without the cultural wherewithal to implement them.

Become The Category: Five World-Class Business Excellence Basics

A top-level combination of all five topics — Leadership ExcellenceEmployee EngagementCustomer ServiceBrand Loyalty, and Creativity & Innovation.

About Keynote Speaker Jeff Noel

About Speaker Jeff Noel…

Jeff Noel is a 30-year Disney Leadership veteran, 2-time Disney Lifetime Achievement Award recipient, a published author, and highly-sought business advisor, helping Fortune 500 companies worldwide achieve success through a series of programs that focus on Jeff’s approach to business operations, touching on the five key operational areas that drive success for any company, based on his 30 years with The Walt Disney Company:

  • Leadership Excellence
  • Employee Engagement
  • Customer Service
  • Brand Loyalty
  • Creativity & Innovation

Jeff began his Disney career at the age of 23, learning the operational DNA of Disney early on by working from the ground up as a “skipper” on Disney’s Jungle Cruise ride, as Jungle Jeff. It was the foundation and philosophies of the Disney’s Traditions class – at the time, a 3-day course in providing guests with exceptional service and experiences – that would set Jeff on his own path to business excellence, resulting in a career spanning over three decades with one of the top companies in the world.

Jeff worked his way into management positions throughout the company, experiencing everything from restaurants to hotel management, to working with high-profile Disney executives and organizing teams that would open some of Disney’s most exciting attractions and resorts.

As one of Disney’s top leaders, Jeff was invited to become part of Disney Institute’s team of professional development keynote speakers, and spent his last 15 years with the Company at Disney Institute, developing business strategies and systems that teach the world’s Fortune 500 companies how Disney runs its business.

Jeff has facilitated Disney’s secrets to every level employee, in every industry; earned the title of Disney Institute’s highest rated, and most requested keynote speaker; and after retiring from Disney in 2014, started his own enterprise, Jungle Jeff, focusing on helping companies, like yours, navigate and achieve business excellence.

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