Joe Navarro

Nonverbal behaviors comprise approximately 60–80% of all interpersonal communication. They can reveal a person’s true thoughts, feelings, concerns, as well as intentions. And because
people are not always aware they are communicating nonverbally, body language is often more
honest than the spoken word. In this presentation, Joe Navarro, a world-leading expert on the
applied use of nonverbal communication and #1 bestselling author, will provide crucial insights
into how to master nonverbal intelligence in business to assess and influence others.

Drawing on his decades of experience in behavioral sciences, 25 years in the FBI, and 20+ years working with executives, including Heads of State, Joe takes a fresh look at nonverbal
intelligence as a tool for change, for better communication, for collaboration, influence and for
success. He will show how to decode what’s really being said in meetings, negotiations, due
diligence settings and interviews, which can often impact decisions and reputations. The
presentation also covers how to manage your “curbside appeal” to ensure lasting and
meaningful impressions and the five most important traits of exceptional individuals that will
help the audience differentiate themselves from others.

Joe Navarro spent a quarter century with the FBI, pursuing spies and other dangerous criminals across the globe. In his line of work, successful leadership was quite literally a matter of life or death. Now he brings his hard-earned lessons to you. Joe distills a lifetime of experience into five principles that outstanding leaders live by. Drawing upon compelling firsthand accounts from his FBI career, experience working with foreign governments, consulting with major corporations and CEOs, and cutting-edge science on nonverbal communication and persuasion, this keynote presentation provides effective strategies that have proven transformative for those with leadership aspirations as well as those seeking to achieve a higher level of excellence through their leadership.

Based on Joe’s lectures at the Harvard Business School over a decade, he explores how nonverbals factor in negotiations to establish trust, to create cooperation, to evince information, to establish order and harmony, and to garner greater acceptance. This is the skill set that is not taught at most business schools, but which can make a big difference in determining if there are issues or concerns, for establishing harmonious relationships, respect, greater collaboration, and empathetic understanding. This can be presented both as a keynote and as a two-hour breakout session.

This keynote or breakout presentation takes an in-depth look at influence and how to achieve it. Everything from your “curbside appeal” to lasting impressions that inspire and attract will be examined. He will discuss how we use: time, colors, space, touch, distance, simplicity, manners, words and gestures to better connect with others and how we can better communicate empathy, trust, and care. The presentation highlights what truly influences and motivates others and is the perfect presentation for those interested in harnessing the power of influence through nonverbal communications, best practices, and the words that we use. 

Based on his book, Be Exceptional, Joe takes a powerful and insightful look at how exceptional individuals evoke trustworthiness and how that translates into changing perceptions and more effective leadership. With a focus on experienced professionals, this lively keynote examines for the first time what it really takes to convey trustworthiness and influence in a truly transformational way, why this is so important, and how you can use it to differentiate yourself from your peers and competitors. 

This presentation takes a look at and closely examines the four most common toxic personality types most disruptive to organizations. Joe explores their common traits, how to best identify them through their behavior, how to better understand them, and what can be done to deal with them if and when they become a problem.