Stephen Wunker

Managing Director, New Markets Advisors | Author

Steve Wunker led development of one of the world’s first smartphones, has built and sold several successful technology businesses, and advises companies worldwide on turbocharging growth and innovation. Steve is the Managing Director of New Markets Advisors, a leading boutique consulting firm focused on innovation. He advises companies worldwide on innovation strategies and capability building, with clients including Microsoft, the Mayo Clinic, Nike, and the World Bank. Prior to founding New Markets in 2009, Steve was a longtime colleague of Harvard’s Clayton Christensen – the thinker who originated concepts like disruptive innovation and Jobs to be Done – in building up his consulting practice and writing several pieces together. He has also been a successful tech entrepreneur. Steve blends his own experiences, lessons from his clients, and Christensen’s research into unique insights on where industries are headed, how companies can win in them, and how they can build the capabilities to keep winning year-after-year.

  • Stephen Wunker Keynote Speaker Fee Fee range is for U.S. events, depending on location and organization type

    Please Inquire

  • Languages Spoken

    English

  • Travels From

    Massachusetts, USA

  • Stephen Wunker Keynote Speaker Fee Fee range is for U.S. events, depending on location and organization type

    Please Inquire

  • Languages Spoken

    English

  • Travels From

    Massachusetts, USA

Suggested Keynote Speaker Programs

THE INNOVATIVE LEADER: LEARN LESSONS FROM TOP INNOVATORS FOR YOU AND YOUR ORGANIZATION

What makes a leader innovative? How do they enable their organizations to innovate? The path to these successes can be straightforward and surefire. Through a disciplined approach, strengthen your own and your organization’s innovation muscles. Microsoft’s Satya ...

What makes a leader innovative? How do they enable their organizations to innovate? The path to these successes can be straightforward and surefire. Through a disciplined approach, strengthen your own and your organization’s innovation muscles.

Microsoft’s Satya Nadella, Panera’s Ron Shaich, and Levi’s Chip Bergh are some of the 50 top innovators who shared their insights with Wunker, and he brings you their wisdom in a step-by-step approach to making giant leaps in innovation performance.

It starts with the individual – how can you become more consistently innovative? Then it extends to the organization – how can you create the right aspirations, mechanisms, and culture to make innovation happen over-and-over again?

The secrets of these innovators show the concrete moves you can make to create a short-term impact and a long-term change.

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CREATE A CUSTOMER-CENTRIC COMPANY BY UNDERSTANDING THE REAL JOBS TO BE DONE

Successful innovation doesn’t begin with a brainstorming session–it starts with the customer. So, in an age of unlimited data, why do well over half of new products fail to meet expectations? The truth is that we need to stop asking customers what they want...

Successful innovation doesn’t begin with a brainstorming session–it starts with the customer. So, in an age of unlimited data, why do well over half of new products fail to meet expectations? The truth is that we need to stop asking customers what they want . . . and start examining what they need.

Jobs to be Done is a way to understand what really drives customers. It uncovers what leads people or companies to purchase products and services, rather than looking at traditional industry definitions. Consumers don’t buy ice cream, for example, but a way to accomplish celebration, bonding, and indulgence.

The concept is so simple (and can remake how companies approach their markets) — and yet many have lacked a way to put it into practice. Wunker’s speech guides you through the innovation process, revealing how to: – Engage with customers in ways that uncover their real motivations. – Translate market insights into specific product features and commercial strategies. – Get your organization speaking with a common language around what customers want and which needs you’ll focus on.

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COSTOVATION: DISCOVER HOW TO BUILD LOW-COST BUSINESSES THAT CUSTOMERS LOVE

Cut costs – it’s a common corporate refrain. But if you constantly slash spending, what happens to innovation? How can you stay competitive and satisfy customers? Taking a Costovation approach solves the dilemma of how to spend less and innovate more. Through ...

Cut costs – it’s a common corporate refrain. But if you constantly slash spending, what happens to innovation? How can you stay competitive and satisfy customers?

Taking a Costovation approach solves the dilemma of how to spend less and innovate more. Through product and business model innovation, let go of assumptions, take a fresh look at the market, and relentlessly focus on what customers really want. Innovation and cost control don’t need to be opposites; done right, they can work together and delight customers too.

Consider Planet Fitness – it grew to 10 million members by concentrating on casual exercisers. Those customers don’t care about frills and sophisticated offerings. They want easy, low-cost access to good equipment. Although it’s very inexpensive to run, Planet Fitness ranks #1 in gym satisfaction.

Explore cost innovation strategies that work for big and small companies alike. From open innovation and cost-sharing to simplifying products and finding inexpensive ways to bring customers flocking, your audience will learn how rivals are building low-cost businesses that customers love.

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CAPTURING NEW MARKETS: HOW TO COMPETE AND WIN IN THE CRITICAL MARKETS OF TOMORROW

How do you build a winning growth strategy when you don’t know exactly what lies ahead? If Covid-19 taught us anything, it’s that organizations need to be better prepared for future uncertainty. Disruptions like these are only going to increase in frequency and ...

How do you build a winning growth strategy when you don’t know exactly what lies ahead?

If Covid-19 taught us anything, it’s that organizations need to be better prepared for future uncertainty. Disruptions like these are only going to increase in frequency and intensity – so what can we do to prepare ourselves? And, with AI starting to upend whole industries, how can we position to seize the upside?

Wunker’s talk uncovers principles of success and failure. Learn from tales taken from Facebook and Tesla, as well as cautionary stories from Atari and Blackberry, to see how to win in new markets and how to keep those triumphs coming. ?

Learn how to define where markets are heading, how to define new ones, and what moves you can make today to create real competitive advantages in an uncertain future.

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About Keynote Speaker Stephen Wunker

Steve Wunker led development of one of the world’s first smartphones, has built and sold several successful technology businesses, and advises companies worldwide on turbocharging growth and innovation.

Steve is the noted author of three award-winning books: Capturing New Markets: How Smart Companies Create Opportunities Others Don’t (McGraw-Hill, 2011), Jobs to be Done: A Roadmap for Customer-Centered Innovation (HarperCollins Leadership, 2016), and Costovation: Innovation That Gives Your Customers Exactly What They Want—And Nothing More (HarperCollins Leadership, 2018). His fourth book will be published at the end of 2023 and is titled The Innovative Leader: Lessons from Top Innovators for You and Your Organization. He is a Senior Contributor for Forbes, and has also written for Harvard Business Review, The Financial Times, and other major outlets.

As a leading consultant on growth and innovation for nearly two decades, Steve was a long-term colleague of Harvard Business School Professor Clayton Christensen in his innovation consulting practice.

He has co-written articles with Professor Christensen and helped to create his book on healthcare The Innovator’s Prescription. He also spent several years consulting at Bain & Company in their Boston and London offices. He founded New Markets Advisors in 2009 and advises innovative companies across industries, including Microsoft, the Mayo Clinic, and Nike.

As an entrepreneur and corporate venturer, Steve has been a pioneer in the development and use of smartphones. He led the team creating one of the first, in the late 1990s, and since then he created trailblazing companies in mobile marketing, commerce, and social networking. Steve’s international experience is vast, and his companies have been based on four continents.

Steve has an MBA from Harvard Business School, a Master’s of Public Administration from Columbia University, and a BA from Princeton University.

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