BigSpeak™ Speakers Bureau: Motivational Speakers | Keynote Speakers | Business Speakers
Informing and inspiring you with the latest news and views from the world’s top business speakers, CEOs, motivational speakers, celebrities, and leadership experts.
Oct 5, 2015
What do Apple, Hilary Clinton, And The Office Of Personnel Management Have In Common?
Cyber security has been at the forefront of the news this month, projected to be a prominent topic of discussion in the next presidential election,…
Sep 11, 2015
The Secret To Turning Around Any Team In Any Business
By Peter Guber, This summer the Golden State Warriors won the highest achievement in basketball – they became the 2015 NBA Champions. However, in 2010,…
Aug 27, 2015
5 Traits Of Creative Leaders (And How To Become One)
Written by Erik Wahl, Being a leader is difficult. That’s why most of us end up taking direction from others in our professional lives. But …
Aug 18, 2015
Customer Service in the Digital Age: Customer Service Trends You Should Know in 2016
Speed, omnipresence, and individuation are all growing trends in customer service. Businesses now must be available by web, phone, email, and in person. Customer complaints…
Aug 18, 2015
What Disneyland Can Teach Us About Customer Service
60 years ago, Walt Disney founded Disneyland, and 60 years later the Disney theme parks continue to attract tens of millions of visitors each year.…
Aug 18, 2015
Customer Service in Conflict Situations
James Lloyd knows a lot about satisfied — and dissatisfied — customers. The former church minister and present-day master customer service trainer has worked with…
Aug 18, 2015
BigSpeak’s Favorite Stories of Exceptional Service
Well-known companies such as Southwest Airlines, Starbucks, Nordstrom, and Amazon are generally lauded for consistently providing exceptional customer service. Yet, there are always stories of…
Aug 6, 2015
Employee Career Development Is The Manager’s Job
By Chip Joyce Lack of career development opportunity is the best leading indicator that your company will fail to keep your talented employees, new research …
Aug 4, 2015
Are the Best Employees Allergic To Your Managers?
By Chip Joyce, Companies are innovative and adaptive only if they have highly engaged employees who have those qualities. It takes strong people management skills…
Jul 28, 2015
How to Spark Innovation Through Crowdsourcing
crowd·source ?kroud?sôrs/ verb To utilize information contributed by the general public, often via the Internet “Some companies may not understand how to take advantage of…
Jul 6, 2015
Same-Sex Marriage: What It Means For The LGBT Community In The Work Place
Friday’s historical Supreme Court decision—granting same-sex partners the right to marry in all 50 states—is simply the beginning of new legislation for gay and lesbian…
Jul 6, 2015
Millennials: Myth vs Fact In The Workforce
Millennials are, in a word, disruptive. Those born from the early 80s to the start of the millennium are changing the way businesses function on…