Sep 22, 2026
The Story Behind the Apple Store–And the Lessons Beyond Retail
Ron Johnson’s highly anticipated book, Shop Different: How Retail Revealed Apple’s Genius, is OUT NOW! Go behind the scenes of how Ron Johnson and Steve…
Chief Brand OFFICER, WWE
Sep 22, 2026
The Story Behind the Apple Store–And the Lessons Beyond Retail
Ron Johnson’s highly anticipated book, Shop Different: How Retail Revealed Apple’s Genius, is OUT NOW! Go behind the scenes of how Ron Johnson and Steve…
Sep 10, 2026
The Idea That Changed Retail: Love Your Customers
Why does walking into an Apple Store feel so different from walking into almost any other retail store? Ron Johnson knows the answer. After transforming…
Sep 1, 2026
Experts who will Help your Organization Create the Kind of Experience Customers Talk About
Customers expect more than good service. They want experiences that feel personal, memorable, and worth coming back for. These keynote speakers, bestselling authors, and customer…
Aug 6, 2026
Speakers Redefining Customer Experience Excellence
Vital as it is to any businesses’ survival, good service is no longer enough to distinguish a brand. Today’s customers expect expedient assistance, excellent product…