Colette Carlson

The future isn’t just digital—it’s deeply human. In an era defined by rapid change, advancing technology, and generational diversity, it’s not just what leaders know, but how they connect that creates impact.

The Human Edge™ of Leadership equips leaders with the essential human-centric skills needed to foster trust, belonging, and performance in today’s complex workplace. From hybrid dynamics to high expectations, employees need leaders who communicate with clarity, compassion, and courage.

Rooted in neuroscience and real-world strategies, this research-based program helps leaders raise the quality of conversations to meet the moment—and lead with presence, purpose, and emotional intelligence.

Because people don’t just want to be managed.
They want to be seen, supported, and inspired.

KEY TAKEAWAYS:

• Emotional Agility: Elevate your emotional intelligence to better navigate change, reduce friction, and create a connected, resilient team culture.
• Conversation That Moves People: Learn actionable, human-first techniques to spark meaningful dialogue, deepen trust, and drive accountability without micromanaging.
• Psychological Safety As A Leadership Strategy: Create a safe space where people speak up, bring ideas forward, and feel valued for who they are—not just what they do.
• Strength-Spotting & Storytelling: Become a Human Highlighter® who authentically acknowledges progress and potential to boost motivation and morale.
• Cultivating A Culture Of Growth: Lead in a way that grows people—not just performance—so individuals and teams thrive under your leadership.

Sales success isn’t just about closing deals—it’s about opening relationships.

In a world of inbox overload, AI-generated everything, and rising buyer skepticism, the differentiator is no longer just product knowledge or persistence. It’s your ability to connect human-to-human.

The Human Edge™ of Sales equips sales professionals with the mindset and skillset to lead richer conversations that break through noise, build trust faster, and deepen relationships that drive long-term loyalty.

Rooted in behavioral science and practical strategy, this uplifting and results-focused session challenges outdated sales habits and replaces them with emotionally intelligent, buyer-centric communication. Drive connection, loyalty, and results through meaningful, modern conversations.

Because in today’s trust-fragile environment, how you show up matters more than what you sell.

KEY TAKEAWAYS:

• From Transaction To Transformation: Learn how to move beyond scripts and surface-level pitches to create meaningful, memorable customer connections.
• Protect Your Priorities: Adopt a mindset that filters distractions and focuses time and activity on what moves sales forward.
• Strategic Curiosity: Ask better, deeper questions that uncover real needs, shift buying hesitations, and reveal opportunities others miss.
• Empathy In Action: Listen beyond the words. Strengthen emotional engagement by understanding what customers truly value.
• Stories That Sell (And Stick): Harness the power of storytelling to illustrate impact, inspire action, and emotionally resonate with your audience.
• Modern Trust-Building Techniques: Use verbal, visual, and digital cues—especially in virtual selling—to build credibility and reduce buyer resistance.

Teams don’t thrive by chance—they thrive by choice, awareness, and courageous communication.
In a workplace shaped by disruption, hybrid dynamics, and relentless pressure to perform, the most impactful teams are grounded in trust, fueled by emotional intelligence, and united by a shared sense of purpose.

The Human Edge™ of Thriving Teams equips leaders and contributors with actionable tools to deepen connection, foster a climate of psychological safety, and embrace change with confidence and clarity. This dynamic, insight-rich session blends science-backed strategies with relatable storytelling to unlock what every high-performing team needs most: trust, truth, and tenacity.

Because success today isn’t just about what we do—it’s how we show up for each other while doing it.

KEY TAKEAWAYS:

• Psychological Safety In Action: Foster an environment where team members feel safe to speak up, share ideas, and take risks—without fear of judgment or retaliation.
• Emotional Intelligence That Elevates: Strengthen your self-awareness and empathy to build better relationships, defuse tension, and navigate change with composure.
• Courageous Conversations: Replace silence or surface-level dialogue with meaningful conversations that move collaboration—and culture—forward.
• Change Agility: Shift from resistance to resilience. Learn strategies that help your team adapt and thrive in the face of constant change and uncertainty.
• Trust That Transforms: Build a culture where trust isn’t a buzzword—it’s a behavior. Learn everyday habits that reinforce accountability, connection, and confidence.
• Aligned Accountability: Move from “me” to “we” thinking. Discover how to co-create shared goals, expectations, and feedback loops that drive collective achievement.

urnout isn’t a badge of honor—it’s a warning light.

In today’s boundary-blurred, always-on world, thriving at work requires more than just grit. It demands intention, emotional agility, and the ability to shift from reactive to resilient—on repeat.

The Human Edge™ of Resilient Performance is a powerful and practical experience that helps individuals take back control of their time, energy, and mental clarity. Whether you’re navigating high-stakes deadlines, nonstop change, or the daily demands of hybrid life, this program provides the mindset reset and science-backed tools to stay focused, fueled, and forward-moving.

And unlike machines, humans aren’t designed to run 24/7. We require reflection, recalibration, and connection—this session shows you how to access all three.

Through relatable storytelling, brain science, and immediately usable techniques, participants will leave with a renewed sense of agency—and the strategies to lead themselves and others from burnout to breakthrough.

Because it’s not just about bouncing back—it’s about bouncing forward with purpose and power.

KEY TAKEAWAYS:

• Focus On What You Can Control: Interrupt stress spirals by mastering mental filters that help you channel focus where it matters most.
• Mindset Reset: Rewire your inner narrative and replace unhelpful patterns with empowering, science-backed reframes.
• Energy Intelligence: Learn how to manage your energy—not just your time—by recognizing burnout cues and proactively restoring mental fuel.
• Resilience Rituals: Build micro-habits that increase emotional endurance, improve clarity, and bring you back to center—even on tough days.
• Support That Sticks: Create psychological safety for yourself and others by identifying what you need—and learning how to ask for it without guilt.
• Stretch Your Edge: Adopt a growth mindset that helps you embrace discomfort, increase adaptability, and transform challenges into growth.

You don’t need to become someone else to lead—you just need to fully own who you already are.

In a world still catching up to equity, women leaders often navigate a dual reality: extraordinary capability, paired with invisible challenges. From outdated biases and double standards to balancing boldness with likability, the path to leadership can feel like walking a tightrope.

The Human Edge™ of Empowered Leadership for Women equips participants with the clarity, confidence, and communication skills to lead with presence, elevate their influence, and claim their seat at any table—without compromising authenticity.

This empowering, research-backed session is designed for women at all career stages and delivers actionable strategies for navigating the real dynamics of work and leadership. Through the lens of emotional intelligence, self-advocacy, and connection, participants will learn how to turn challenges into catalysts—and show up with unapologetic impact.

Because leadership isn’t just about rising—it’s about rising while lifting others.

KEY TAKEAWAYS:

• Strategic Self-Worth: Silence the inner critic. Identify and own your value—then communicate it with clarity and conviction.
• Purposeful Connection: Build relationships that open doors, offer support, and fuel your influence—without networking that feels transactional.
• Commanding Communication: Speak up without shrinking back. Learn high-impact messaging techniques to be heard, respected, and remembered.
• Mastering The Ask: Negotiate, advocate, and navigate critical conversations with confidence and composure.
• Resilience On Repeat: Build the emotional endurance to move through challenges, navigate change, and bounce forward—not just back.
• From Limits To Leverage: Identify unconscious scripts, redefine boundaries, and take bold steps toward growth—even when the path isn’t clearly paved.