Kate O’Neill

Audiences: Corporate / Civic & Cultural Leaders / Executive Leadership / Organizations & Associations

Industries: Cities / Education / Organizations

The world seems more complex and uncertain every day — and the problems of the future are getting more urgent.

We’re already living through a global pandemic of unprecedented scale, and the next few years are critical to make the best decisions about climate, geopolitics, labor economies, and more to set in place the best possible future for the most people, or at a minimum, the least damaging future for the most people.

So how should we think about navigating the future? How do we make strategic decisions in a time of constant change?

Solving human problems at scale

While emerging technology is often cited as a problem we face, it also offers tremendous opportunities to facilitate solving human problems at scale more efficiently than ever, while offering better human connectedness. But rather than lead with technology as a solution, it starts with understanding what humanity is, what makes it special, and then using technology to amplify those characteristics.

Audiences: Business audiences / Executive leadership / Technology companies / Cities / Civic & Cultural Leaders

Industries: High Tech / Associations / Corporate Events

A human-centric perspective

At a time when every business in every industry faces digital transformation or disruption due to emerging technologies, new business models, fickle platforms, and evolving customer expectations, how can you be sure you’re making the right decisions and investments to secure your company’s future?

What’s more, with everything changing so fast, what can you do to prevent ending up on the wrong side of data breaches and overreaches, ethics and regulatory missteps, and PR nightmares?

The future of human experience

As relevant to non-profits as to financial services, to high tech, hospitality, or healthcare, in this keynote, Kate O’Neill pulls it all together and puts it in context.

She surveys the ups and downs of the emerging technology and cultural trends landscape and demonstrates how the decisions companies make have far-reaching impact both to their bottom line — and to the future of human experience as a whole.

Audiences: UX, CX, IA / Strategists / Marketers / Educational institutions & associations / Executive leadership / Cities /  Civic organizations

Industries: Cities / High Tech / Education

Welcome to life as a digital avatar.

On one hand, there is no “online” and “offline” anymore. On the virtual hand: welcome to life as a digital avatar. Whether you’re offering a product for purchase, a travel destination, a healthcare service, an education, or just about anything else, what you’re really offering is an experience — and wherever it’s happening, your customers increasingly expect these experiences to be integrated, contextually relevant, and meaningful.