Erica Dhawan

Leadership and Collaboration Expert and Bestselling Author

Erica Dhawan is the Founder & CEO of Cotential, a global organization that helps companies, leaders, and managers leverage 21st century collaboration skills and behaviors to improve game-changing performance. A top leadership speaker, she is the co-author of the bestselling book Get Big Things Done: The Power of Connectional Intelligence, named #1 on What Corporate America is Reading.

  • Erica Dhawan`s Keynote Speaker Fee This reflects Erica Dhawan`s U.S. Speaking Fee

    $20,001 - $30,000

  • Languages Spoken

    English

  • Travels From

    New York, USA

  • Erica Dhawan`s Keynote Speaker Fee This reflects Erica Dhawan`s U.S. Speaking Fee

    $20,001 - $30,000

  • Languages Spoken

    English

  • Travels From

    New York, USA

Suggested Keynote Speaker Programs

Digital Body Language: the New Rules of Trust and Collaboration

Description:  During this unprecedented time of change and uncertainty, we are digitally collaborating faster and more often than ever before. We feel like we’re connected – but are we really? The world’s leading collaboration expert Erica Dhawan argues that the game ...

Description:  During this unprecedented time of change and uncertainty, we are digitally collaborating faster and more often than ever before. We feel like we’re connected – but are we really? The world’s leading collaboration expert Erica Dhawan argues that the game changer is a thoroughly modern skill called Digital Body Language – the new signals and cues that deliver silo-busting collaboration, employee engagement and inspired cultures in a digital workplace.

In this session, you will learn how to master the art of Digital Body Language as the key to collaboration success and leadership in the 21st century.

Learning Outcomes include:
·       Understand your collaboration style and what digital body language signals you are broadcasting (even if you don’t intend to!)
·       Reduce the confusion and frustration that comes with digital communication across all our various mediums, like email, phone, IM, text, video and even live meetings
·       Develop a digital collaboration strategy to create the highest performing teams
·       Build trust and human connection, no matter the distance

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Get Big Things Done: Unleash Your Connectional Intelligence

We typically associate success and leadership with smarts, passion and luck. But in today’s hypercompetitive world, even those gifts aren’t enough. Strategist Erica Dhawan argues that the game changer is a thoroughly modern skill called ...

We typically associate success and leadership with smarts, passion and luck. But in today’s hypercompetitive world, even those gifts aren’t enough. Strategist Erica Dhawan argues that the game changer is a thoroughly modern skill called Connectional Intelligence (CxQ). As radical a concept as Emotional Intelligence was in the 90s, Connectional Intelligence is turning people into superconnectors who accelerate innovation, break down silos and foster breakthrough top and bottom line impact.

This dynamic, engaging, high-energy, fast-paced keynote will help participants understand the practice of using connectional intelligence as the key to professional success and leadership in the 21st century. Attendees will learn new insights and tools to accelerate the connected power of teams, become more agile and innovative, and drive breakthrough ideas and outcomes.

Learning outcomes include:

  • How anyone can excel not just through skills and smarts, but through Connectional Intelligence
  • Keys to leveraging your networks and connections, and creating contagious positive results
  • Successful tactics used to address connectional overload and in changing turbulent times
  • How leaders create deep connections of fierce loyalty and respect from their team and customers
  • How connectionally intelligent leaders outperform the competition and create remarkable results

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Concrete Empathy: A Playbook for Leading Modern Teams

We live in a culture defined by a distinct empathy deficit: The boss who constantly emails you are “wrong”—but never shows you how to correct those mistakes. The colleague who mansplains you to death in every conference call and has no ...

We live in a culture defined by a distinct empathy deficit: The boss who constantly emails you are “wrong”—but never shows you how to correct those mistakes. The colleague who mansplains you to death in every conference call and has no interest in what you have to say. The team member who won’t stop looking at her phone as you share sensitive information during a meeting.

Why is empathy today at such a low point? You can credit various factors, including fewer face-to-face interactions, an ever-accelerating pace of change and an increasing number of global teams working remotely. These and other elements make it harder for any of us to understand and meet the unspoken needs of others. Teams have it especially hard. The more digitized teams become, and the more we interact online, the greater the need for empathy becomes to balance distances and misalignments and foster inclusivity and belonging.

How do we actively generate empathy in organizations? How do we bring people together, and make individuals feel genuinely emotionally connected, full-fledged members of the teams that have become the DNA of today’s organizations—teams that are virtual, global, multigenerational and matrixed?

In this keynote  program, attendees will learn to activate Concrete Empathy, a playbook for building trust and collaboration with confidence today. With a combination of engaging stories, science, and practical tools, it shows leaders how to cultivate greater empathy across teams, ultimately creating cultures of connection and high-performance. Among other things, Concrete Empathy teaches attendees how to operationalize empathy with:

·       Simple ways of seeing the world as others do, even during emails, conference calls, and video discussions
·       Rules of thumb to avoid misunderstanding, ambiguity and rushes to judgment (or what we call, reading digital body language)
·       Signals that show others you understand their feelings and hear their ideas, especially when you are not in the same room
·       Tools to diffuse tensions, bring an end to conflicts and create lasting connections

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Digital Body Language: The New Rules of Collaboration

When your colleague replies “fine!” are they actually fine… or are they angry? Do you wait hours to get clarification on a vague e-mail? Did that weekend text message from your boss irritate you? We are communicating faster and more often ...

When your colleague replies “fine!” are they actually fine… or are they angry? Do you wait hours to get clarification on a vague e-mail? Did that weekend text message from your boss irritate you? We are communicating faster and more often than ever before. We feel like we’re connected – but are we really?  We save time using email, right?  But then we end up using all of that ‘saved’ time to clarify what we meant in the first place. In person, we can clarify context immediately. We rely on body language and tone to grasp the real meaning. With our digital walls up, we lose subtext and nuance.

We all leave a digital impression on each other. If someone doesn’t text back for hours or even days, do you think they are being rude? Is using an emoji or LOL unprofessional, or creating a human connection with your team? What impression does your boss, team, or colleague think of that kind of behavior? Whether your team works on separate floors, buildings or even countries, they have to connect online in order to collaborate.These new misunderstandings are happening all day, every day. They’re reducing your employee engagement, morale, and team performance each time.

In this keynote, you will learn new rules and nuances of Digital Body Language, led by collaboration expert Erica Dhawan.

Learning Outcomes include:

  • Understand your collaboration style and what signals you are broadcasting (even if you don’t intend to!)
  • Reduce the confusion and frustration that comes with communication across all our various mediums, like email, phone, IM, text, apps and even live meetings
  • Develop a collaboration strategy to create the highest performing teams
  • Understand and build trust and connection, no matter the distance

Learn More

About Keynote Speaker Erica Dhawan

When clients want to fully harness the intelligence across their organization, break silos and get big things done, they call Erica Dhawan. Erica Dhawan is the world’s leading authority on 21st century Collaboration and Connectional Intelligence. She challenges audiences and organizations to unlock the collective power of teams, business units, customers and other stakeholders.

Erica Dhawan is the Founder & CEO of Cotential, a global organization that helps companies, leaders, and managers leverage 21st century collaboration skills and behaviors to improve gamechanging performance. She is the co-author of the bestselling book Get Big Things Done: The Power of Connectional Intelligence, named #1 on What Corporate America is Reading. Dhawan was named by Thinkers50 as “The Oprah of Management Ideas” and featured as one of the emerging management thinkers most likely to shape the future of business. She hosts the award winning podcast Masters of Leadership. Erica speaks on global stages ranging from the World Economic Forum at Davos and TED to companies such as Coca-Cola, Fedex, Goldman Sachs, Walmart, SAP, and Cisco. Erica writes for Harvard Business Review, Forbes, Fast Company and the Huffington Post. Previously, she worked at Lehman Brothers and Barclays Capital. She has a MPA from Harvard University, a MBA from MIT Sloan, and a BS in Economics from The Wharton School.

Testimonials

Erica was the keynote speaker at our 7th annual Women in Shared Services and Outsourcing event in NYC. She was excellent in all respects. Erica is a dynamic, thoughtful speaker. I would recommend her to any business with multi-generational work force.

Partner at Morgan Lewis

 

Erica is one of those rare speakers who are analytical, creative, and inspiring. Erica used those talents to WOW our audience at the POWER Detroit Conference. She has the ability to translate her ideas into clear presentational formats that not only educate, but engage executives and show bottom line impact. I would recommend her to present at any forum geared toward guiding today’s leading Fortune 500 executives.

Founder & President, POWER: Opening Doors for Women™

 

Erica was one of the best speakers we’ve had. Her message was of great value to our teams at FedEx who ranged from Gen Y to Traditionalists! We left with specific actions we could use right away to drive more innovation across our teams.

Senior Advisor, FedEx Corporation

 

Erica is an extremely passionate & inspirational speaker. I would recommend her to any organization that is looking to take their young employees and leaders to the next level — and provide them with tools to be truly successful.

Acumen Fund

 

We hired Erica to help move our Institute to the ‘next level’, and her support helped us define our core mission, clarify key opportunities for profitable growth, and develop a powerful strategic retreat. Thanks, Erica, for your great work!

Founder | Presencing Institute.

 

Erica’s Innovation is an Art workshop was totally engaging and you could tell from the conversation, the comments, how long people stayed and their enthusiasm around the work that it was a huge success! Erica has a natural ability to make everyone feel at ease and dive into the work, and then learn from each other through a sharing of experience.

Founder of Cultural Agents Initiative | Harvard University

 

Erica’s presentation was absolutely perfect for our leaders. Our group was diverse and Erica was a hit with everyone!

George Chavel

Chairman & CEO, Emeritus of Sodexo

Our executives thoroughly enjoyed your presentation and facilitated discussion. Not only did our executives appreciate the specific examples and research-based insights, but they valued your pragmatic and results-focused approach.

Ana Dutra

President, Executives Club of Chicago

Erica connects with the audience from the opening minute. Thank you for exposing us to the power of connectional intelligence.

Nancy Vitale

Chief Human Resources Officer, Genentech

Her storytelling style of presenting along with a healthy dose of informative case studies kept everyone engaged and interested–and excited about using connectional intelligence to transform our business.

George Chavel

Chairman and CEO emeritus of Sodexo

Erica was one of the best speakers we’ve had. Her message was of great value to our teams at FedEx who ranged from Gen Y to Traditionalists! We left with specific actions we could use right away to drive more innovation across our teams.

Mary Haley

Senior Advisor, FedEx Corporation

Erica Dhawan was an inspiring and provocative keynote speaker at our executive retreat. I highly recommend her and her work to senior executives seeking to build a thriving talent pool in today’s world!

Allen Hockenbury

Director at Deloitte Consulting LLP

Media

Article

Nov 18, 2015

How Can I Optimize My Network To Solve Problems, Accelerate Innovation, And Reduce Costs Using Connectional Intelligence?

We’ve figure out that being socially and digitally important are vital to business, but do we know how to best...

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