Institute for Health and Human Potential (IHHP)

The world and your people are facing not one virus, but two: Covid-19 and the virus of fear.

 Fear can get in the way of our ability to think clearly, make good decisions and work effectively as a team. And yet this is exactly what we need to do right now to successfully navigate this crisis. Your team requires Emotional Intelligence based tools to manage their brains and behavior under pressure so they can remain calm and form the kind of response your organization needs today.

 Specifically, your team will learn:

• Strategies to be the “calm person in the boat” who can deal with the uncertainty and fear rampant in today’s environment
• How to coach others who are at a distance and feeling overwhelmed emotionally by the change and challenges they are experiencing
• How to make difficult decisions and have difficult conversations
• Habits of individuals who perform at a high level under pressure

This powerful program is delivered by Bill Benjamin and Dr. JP Pawliw-Fry of the Institute for Health and Human Potential – who wrote the book on pressure, the New York Times best seller, Performing Under Pressure – and worked with Goldman Sachs and the Federal Reserve Bank during the global financial crisis.  They will share specific tools to help your people manage their emotions and their brain so they can show up with more confidence, empathy and courage during this difficult time, enabling everyone else on their teams to remain calm, confident and focused.

Why is it that your organization – filled with highly skilled, motivated people – is still facing low employee engagement, and teams that are not hitting their targets? Mounting pressure and rapid organizational change in the workplace make it even more challenging for teams to collaborate. Without developing the foundational skills of Emotional Intelligence, even your most talented employees will not reach their full potential.

It’s a scientific fact that emotions precede thought. When emotions run high, they change the way our brains function… diminishing our cognitive abilities, decision-making powers, and even interpersonal skills.

We translate the science behind managing emotions, and, teach people the skills to become their best selves and do their best work.

In our intensive training program, you will explore and be trained on how to:

• • Define Emotional Intelligence (EI) and its value – personally and professionally recognize the power of emotion and how it impacts leadership potential
  • Describe the science that drives our emotional behavior
  • Apply techniques to skillfully manage one’s emotions when under pressure
  • Employ strategies to connect with the emotions that drive the behavior of others
  • Create an action plan to reach their personal leadership goals

Our EI 360 Assessment is an option added to the training by individuals who are looking to uncover both the drivers of high performance and the blind spots that sabotage one’s abilities.

Have you noticed a decline in employee engagement and authentic connection in your workplace? Have you seen people “act out” under pressure? Are employees burning out or feeling overwhelmed?

You’re not alone. High pressure situations change our physiology…to the point that it diminishes our cognitive abilities, decision-making, and even interpersonal skills.

Organizational pressures and changes are coming at people faster than ever before. Without effective coping strategies, they result in high turnover rates and low employee engagement, costing organizations millions in lost productivity.

Are you suffering from a “nice culture” that doesn’t support honest communication and real collaboration?  Does your team avoid having tough conversations, relying instead on “water cooler” chats and private discussions behind closed doors?  Do you feel like behaviors and outcomes don’t change, even after you’ve shared feedback? We often avoid uncomfortable conversations because we are unprepared – it’s easier to avoid the tough stuff.

The “Three Conversations of Leadership” program is designed for anyone who wants to give their conversations impact and meaning to achieve peak performance.

Empower your managers and influencers with the communication tools and strategies they need to skillfully have the most important conversations, every day, and at high pressure moments.

This program will provide you with the knowledge and techniques required to have the critical conversations that you know you need to have. These kinds of conversations are never easy, but we need the skills to have them in order to consistently drive performance.

In our The Three Conversations of Leadership Program, You Will:

• Understand the importance and impact of three critical types of conversations: Daily, Difficult and Courageous Conversations
• Leverage insight from the brain science of emotions to have more effective conversations
• Learn techniques to have high impact daily coaching conversations that build trust and drive results, even in time-constrained, pressure-filled environments
• Practice having difficult conversations in a way that allows you to speak your truth and get to the “last 8%”, while not emotionally triggering the other person.

As a certified trainer in IHHP’s EI curriculum, you’ll guide participants through a journey that will teach them the skills that constitute Emotional Intelligence, the science behind those skills, and the practical tools to develop and strengthen these skills. Our certification process provides you with a robust framework to teach the course. Also, many participants have stated that it makes them better facilitators.

For the organization:

Today, organizations face constant change, and the impact this has on their people calls for precisely the abilities that EI training develops. Resilience in the face of change, the ability to manage one’s emotions and think productively while facing uncertainty, the ability not just to communicate, but to connect and build trust with others these are the capabilities organizations now know their people need. The more that the concepts of Emotional Intelligence become ingrained in an organization, the better able its people are to achieve their goals.

• Comprehensive training and support for certified trainers
• All the materials and support necessary to deliver to as many participants as required
• The most cost-effective and flexible approach for training many people in your organization
• Certification to deliver both in-person and on virtual platforms
• Connection to the community of certified IHHP trainers through a portal and webinars
• Ongoing support in administering courses and managing assessments
• If being certified in our EI360 multi-rater assessment tool, all the client support necessary to have this tool delivered to your participants
• Optional coaching sessions to improve your own emotional intelligence and training effectiveness

The workplace is changing profoundly.  Artificial intelligence and automation are taking over mental and physical tasks from people. At the same time, Emotional Intelligence (EI) skills are becoming the key differentiator towards achieving excellence in employee engagement, breakthrough innovation and customer experience.

The reason employees get up in the morning and choose to give extra effort or take risks to try something new has little to do with the IQ or technical skills of their manager. Instead it has everything to do with their manager’s level of Emotional Intelligence (EI). 

The research is clear that Emotional Intelligence is the single most important driver of an engaged, results-driven, highly agile workforce. In this interactive emotional intelligence  keynote, your team will walk away with:  

• An understanding of the science behind emotions: what the brain does under pressure and specific tools & strategies to effectively manage situations of tension and conflict.  Your audience will learn a specific technique developed by the speaker’s organization in collaboration with the US Marines to manage their emotions in high pressure situations. 
• Self-awareness: understanding the impact of your leadership style and how to win the hearts and minds of your people by connecting to the emotions that drive their behavior. 
• Engaging stories of leaders on the frontlines who are stepping up and winning in the most challenging, pressure-filled circumstances, including the U.S. Marines, Goldman Sachs and Olympic Athletes 

This emotional intelligence keynote can be tailored to emphasize a variety of objectives, including: 

• Managing change and disruption 
• EI for the organization’s top executives 
• Driving culture and values 
• EI for new leaders 
• EI in sales and sales leadership 
• EI in science, technology, engineering and finance roles 
• Collaboration and Communication 

Our mindful leadership keynote speakers captivate audiences with practical exercises and knowledge to address the ongoing challenges of having to do more with less in a world where change is accelerating.   A keynote speech on mindful leadership will provide your audience with important and applicable tools to handle the modern stresses of leadership.

From the moment we wake up, we are bombarded with emails and inundated with requests. Distractions today are stronger and more pervasive than at any other time in human history, diminishing our ‘attentional strength’. Yet leaders are expected to focus long enough to make thoughtful decisions and think strategically in this volatile and uncertain world. How is this possible? The answer is Mindfulness. 

Mindfulness is a practical tool that builds our attentional strength, increases our ability to deal with the ups and downs of work life and increases resilience. In the same way that we go to the gym to build strength and endurance, Mindfulness is like strengthening for our brain. It is the antidote for a multi-tasking world where leaders need to be present to engage their people, make important decisions without all the information, and inspire their teams to the next level of performance. 

In this interactive mindful leadership keynote speech, your team will walk away with: 

• Tools to slow down and be decisive when important decisions need to be made. 
• A way to manage the brain under pressure and become a leader that others will want to follow. 
• A clear idea of the performance and health benefits of the practice of Mindfulness.

IHHP represents communication keynote speakers who explain the brain science behind why it’s difficult to have difficult conversations.  Our communication keynote speakers provide audiences with valuable tools that give them the skills to address the most important issues they need to discuss with their teams.

Communication is not easy, especially under pressure. Our research has found that when facing a challenging conversation, most managers adequately cover the first 92% of content they want to cover. When they get to the more difficult part of the conversation, more often than not, they avoid the last 8% of the conversation or they mess it up. What’s missed in the communication is the critical information and feedback an individual or organization needs to improve performance, grow and achieve objectives.

Having the “Last 8% Conversation” is one of the key differentiators of world class organizations and while not easy, it is a skill that can be learned and mastered.

In this powerful communication keynote speech, your team will learn: 

• Why communication is at the heart of high performance.
• What a “Last 8% Conversation” is and why most people avoid them or mess them up.
• How to have these conversations in a way that the other person can hear us.
• How to navigate the difficult emotions that typically prompt us to avoid the Last 8% Conversation.
• How to inspire your team to be more courageous and skillful in their communication with others.

“People change what they do less because they are given analysis that shifts their thinking than because they are shown a truth that influences their feelings.” – John Kotter  

IHHP represents change management keynote speakers with a unique take on how to get change efforts to succeed.  We believe that a great change management keynote speaker must provide new and practical insights on what is needed overcome the challenges that hold back the results of strategies that involve significant change.  Our change management keynote speeches do just that, explaining the brain science of how change impacts people’s emotions, creating fear that prevents them from embracing the change.  And our keynote speeches provide applicable tools to overcome these obstacles.

The usual approach to change management does not take into consideration the human brain and its neurological realities. The brain’s primary hardwired mission is ‘first, keep alive.’ When change is coming the brain senses personal danger and all too often its built-in responses are to resist and prevent change. This is the major reason why over 80% of change efforts fail.

To get your organization to successfully adapt to external disruption and the new world of work, requires managers and leaders to accept that all change is personal and that they need to start managing from this point of view so their people will step into uncertainty and take the risks required to achieve successful change efforts.

In this provocative keynote, your team will learn best practices from organizations who are successful in adapting to change and disruption by leveraging the operating system of the brain.

In this change management keynote speech, your team will walk away with: 

• How to identify the traps leaders fall into as they attempt to manage the pressure of change. 
• How to create an environment of risk-taking and learning to adapt to disruption. 
• Concrete tools to help leaders manage their emotions, thoughts and conversations to lead more effectively in the face of change and uncertainty. 
• How to help your organization take action and approach the pressure associated with change and disruption with more confidence and enthusiasm.