Janet Lapp

Rapid Change Management and Organizational Transformation Specialist

A top change management speaker, former professor, researcher, clinician, and registered nurse, Dr. Janet Lapp was born and raised in Québec, Canada; her PhD is from McGill University in Montreal. She has inspired over 2,000 audiences around the world from Russia to Argentina to Hong Kong–with clients such as IBM, RAND Corporation, AT&T, Allstate, New York Life, Toyota, and Kawasaki – to adopt a ChangeFit™ leadership mindset to lead through disruptive change. She is a dual citizen, presents in three languages, and consults throughout Europe and the Americas.

  • Janet Lapp`s Keynote Speaker Fee This reflects Janet Lapp`s U.S. Speaking Fee

    $10,001 - $20,000

  • Languages Spoken

    English, French, Spanish

  • Travels From

    California, USA

  • Janet Lapp`s Keynote Speaker Fee This reflects Janet Lapp`s U.S. Speaking Fee

    $10,001 - $20,000

  • Languages Spoken

    English, French, Spanish

  • Travels From

    California, USA

Suggested Keynote Speaker Programs

Lead the Way: Bold Leadership Through Transformation

This is a future-focused high-energy program for leaders from the mid-level to the C-level. Are you prepared to lead others into the future? Do you know the new, must-have 2016 skills for the future of work? Can you keep your feet firmly planted in mid-air? ...

This is a future-focused high-energy program for leaders from the mid-level to the C-level.

Are you prepared to lead others into the future?

Do you know the new, must-have 2016 skills for the future of work? Can you keep your feet firmly planted in mid-air?

Despite uncertainty, can you guide with confidence and courage?

WHAT YOU WILL LEARN AND BE ABLE TO DO: 1. The leadership mindset and behaviors to push edges in leadership, to act with courage and boldness. 2. How to reinvent oneself, “teach an old dog new tricks,” and get others to do the same. 3. Learn how to create a vision that works, and give people compasses to get there. 4. Find out why “Blocks, Triangles and Tangles” are the #1 killer of change and innovation. 5. Be able to teach their teams skills for growth: optimism, emotional flexibility and courage/mental toughness.

*This program includes and pre-post ChangeReadiness Assessment if requested!

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Flourish with Change!

Created for employees and entrepreneurs at all levels. Don’t just thrive – flourish! There is a specific mindset that people have who improve after traumatic and disruptive change. This mindset is a buffer, a Change Airbag. Know that no matter what changes are ...

Created for employees and entrepreneurs at all levels.

Don’t just thrive – flourish! There is a specific mindset that people have who improve after traumatic and disruptive change. This mindset is a buffer, a Change Airbag. Know that no matter what changes are on the horizon, you’ll be ready for them with flexibility, optimism and courage.

What are current trends that impact your world? Why is there is urgency to change now?

Examples and case studies of top performing organizations. Companies who have transformed themselves.

In the end, this is a results-focused program, holding attendees accountable for change within their organizations.

WHAT YOU WILL LEARN AND BE ABLE TO DO: 1 Discover opportunities … not just problems. 2 Keep morale high in oneself and one’s team. 3 Increase boldness and courage to act, innovate, take charge and act like an owner.

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Code Hope for Healthcare

FAST CHANGE MEANS OPPORTUNITY. ARE YOU TAKING ADVANTAGE OF LEADING EDGE CHANGES? ARE YOUR LEADERS MOVING BOLDLY AND QUICKLY ENOUGH? We’re at the tipping point of the 4th Industrial Revolution. In most countries, healthcare reimbursement changes are ...

FAST CHANGE MEANS OPPORTUNITY.

ARE YOU TAKING ADVANTAGE OF LEADING EDGE CHANGES?

ARE YOUR LEADERS MOVING BOLDLY AND QUICKLY ENOUGH?

We’re at the tipping point of the 4th Industrial Revolution. In most countries, healthcare reimbursement changes are disruptive and provocative. The greatest need is a sense of empowerment – to know that one can navigate safely through change without markers and to move beyond fear to courageous action using a new compass instead of an outdated map.

1 Trends in healthcare that make it urgent that we act now.

2 What forward-leaning health care systems and leaders are doing to get ahead

. 3 Learn the new skills and mindsets healthcare leaders need.

4 Learn to use the key ingredient in reducing turnover and increasing engagement scores.

In this high-energy interactive session, people learn the skills, and can begin to apply them before they leave the meeting. Through video clips, case studies, high impact stories and humor, Dr Janet leads people to a mindset of optimism and courage. One result is a rekindling of passion, and a remembering of the reason why we entered the field.

After many years in the trenches of health care as a Registered Nurse and Clinical Psychologist, Dr. Janet Lapp understands the health care culture and current reactions to change, and knows what needs to happen to lead health care into the future. Along with extensive experience in health care, Janet has over 25 years experience consulting with healthcare industries and organizations of all sizes around the world and has developed the performance expertise that engages and moves audiences.

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The Psychology of Customer Experience

Dr. Janet Lapp’s research on the Psychology of Customer Experience has revealed the top four psychological needs of customers, which, if met, can propel organizations to sustainable growth and market dominance. Audiences learn the latest neuro-...

Dr. Janet Lapp’s research on the Psychology of Customer Experience has revealed the top four psychological needs of customers, which, if met, can propel organizations to sustainable growth and market dominance. Audiences learn the latest neuro-marketing techniques that create experiences to maintain loyal and emotionally connected customers, similar to Apple, Starbucks, Lexus, and Harley Davidson. This is not a standard customer service program. Teams will understand the unmet psychological needs of their customers and learn to meet them in practical, easy-to-apply ways.

The front line will learn what specific actions they must take on a daily basis to create the unique experiences that capture hearts and minds of their customers, and leaders will be able to apply these same skills and tools to create loyalty among their teams. This program is available as a keynote presentation, as well as interactive half and full day sessions.

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About Keynote Speaker Janet Lapp

A professor’s ability to translate complex theory into useable actions, and a comedian’s knack for getting ideas across in an entertaining way.  For over 25 years, organizations around the world have been enthralled  and energized with humor, wisdom and “amazing customizing – at first I thought she was one of us.”

Former professor, researcher, clinician, and registered nurse, Dr. Janet Lapp was born and raised in Québec, Canada; her PhD is from McGill University in Montreal. She has inspired over 2,000 audiences around the world from Russia to Argentina to Hong Kong–with clients such as IBM, RAND Corporation, AT&T, Allstate, New York Life, Toyota, and Kawasaki – to adopt a ChangeFit™ leadership mindset to lead through disruptive change. She is a dual citizen, presents in three languages, and consults throughout Europe and the Americas.

A licensed clinical psychologist and author of five books, she is founder of ChangeFit™ Leadership Boot Camps/ChangeFit™ Labs, has been admitted to the Speaker Hall of Fame, and one year was rated by Toastmasters as one of the top three speakers worldwide. She is the creator and host of the Emmy-nominated CBS series ‘Keep Well,’ and has appeared regularly on INN, ABC, CNN, and NBC affiliates.

The Ritz-Carlton and IBM sales teams used her best-selling book Plant Your Feet Firmly in Mid-Air to help create their successful transformations. She is author of four other books: Dancing with Tigers, Positive Spin, Why Won’t They Listen to Me?, andThe Four Elements of Transformation.

Pilot and flight instructor, Janet has flown her airplane throughout South America and Africa on medical and rescue missions, and is a long time member of the Flying Doctors of Mercy volunteering in central México. She currently lives in southern California.

Testimonials

“Dr. Janet Lapp reshapes the vision of what is possible. She has a profound effect on the attitudes and actions of virtually everyone who hears her.”

Sun Microsystems

 

“Refreshing, humorous, serious, thought-provoking, appropriately ‘intense’, one of the best if not the best, we have seen in our whole IBM careers.”

IBM Canada

 

“We had nothing but positive feedback from both our brokers and sales associates Your presentation was exceptionally inspirational, informative, upbeat and humorous, and certainly well received by our group. You are a true professional and it was a pleasure working with you.”

Re/Max Ontario

 

“Your personally tailored presentation was the best that I have ever seen by a professional speaker. In sum, your message was exactly what was needed, and the leadership guidelines you gave us were right on.”

Pfizer

 

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