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Jason Bradshaw

Customer and Employee Experience Expert, and Chief Customer and Marketing Officer at Volkswagen

  • Jason Bradshaw`s Keynote Speaker Fee This reflects Jason Bradshaw`s U.S. Speaking Fee

    Please Inquire

  • Languages Spoken

    English

  • Travels From

    Australia

  • Jason Bradshaw`s Keynote Speaker Fee This reflects Jason Bradshaw`s U.S. Speaking Fee

    Please Inquire

  • Languages Spoken

    English

  • Travels From

    Australia

Suggested Keynote Speaker Programs

Why Experience Matters More Than Satisfaction

Why Personalisation is the Key

Win at Employee Experience to Win at Customer Experience

About Keynote Speaker Jason Bradshaw

About Speaker Jason Bradshaw…

Jason Bradshaw is a customer and employee experience expert, author, and the Chief Customer And Marketing Officer (CCMO) at Volkswagen in Austalia. At 14 years old, Jason Bradshaw started his own telecommunications and hardware distribution business. It was there he began a lifelong passion for customer experience—even if he didn’t exactly know what it was called at the time. It didn’t matter, because this first foray into entrepreneurship gave him a taste of how to offer customers an experience, not just a product.

Since that humble start, Jason has transformed the way people interact with organisations across a litany of sectors. He is currently Chief Customer And Marketing Officer at Volkswagen Group Australia.

With a deep empathy for customer needs and expectations, Jason has worked with some enduring and essential organisations—such as Telstra, Fairfax Media Limited, Target Australia and the New South Wales Government. No matter the sector, Jason is considered a CEX expert. He has led customer and employee experiences that have defined organisations.

The idea that underscores Jason’s work today—and at age 14—is this: organisations have the potential to vastly improve individual lives.

Whether building on an employee’s skills, or offering customers a seamless interaction, the ability to care for your customer matters to more people than just your customer.

In addition to his customer experience work, Jason is extremely pleased to have acted as Chair of the Finance and Audit Committee and as Board Director of Australia’s largest LGBTI health promotion and services organisation, ACON Health Limited.

Media

Article

Nov 12, 2018

Jason Bradshaw Believes Everyone Can Be One Percent Better

Jason Bradshaw learned the importance of customer experience at age 14. Jason started his own computer retail business with the...

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