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Zappos

If you buy shoes, you know Zappos. If you know customer service, you know Zappos. Zappos has become a world brand (even though it doesn’t deliver abroad) because of its legendary customer service. You may have read about the company in Tony Hsieh’s book Delivering Happiness or you may have learned about Zappos first hand when shopping for shoes. At BigSpeak Speakers Bureau, we work with some of the top keynote speakers who made Zappos a leader in customer service and company culture. If you want to book a keynote speaker with Zappos experience, contact BigSpeak Speakers Bureau today.

Robert Richman

Robert Richman

Corporate Culture Architect, Customer Experience Expert, and Co-Creator of Zappos Insights

Jenn Lim

Jenn Lim

CEO & Co-Founder of Delivering Happiness, Creator of First Culture Books for Zappos

Joseph Michelli

Joseph Michelli

Top Customer Service Speaker, Organizational Consultant, Bestselling Author, and Top 10 Thought Leader

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