Keynote Speaker Karen Martin

Karen Martin

Business performance expert and award-winning author of The Outstanding Organization

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  • Travels From
    Texas, USA

Suggested Keynote Speeches & Programs

Karen Martin, president of the global consulting firm The Karen Martin Group, Inc., is a leading authority on business performance and Lean management. Known for her keen diagnostic skills and rapid-results approach, Karen and her team have worked with clients such as AT&T, Chevron, Epson, GlaxoSmithKline, Goodwill Industries, International Monetary Fund, Lenovo, Mayo Clinic, Prudential Insurance, Qualcomm, and the United States Department of Homeland Security to develop more efficient work systems, grow market share, solve business problems, and accelerate performance. As a thought leader and skilled teacher, Karen has shaped how leaders and improvement professionals approach business performance in over 45 countries.

Karen’s broad understanding of work system design and business management stems from her experience building and managing operations for several rapid-growth organizations that each grew into multi-billion-dollar companies. She developed a keen understanding of customer value while serving in sales and marketing roles, and has extensive experience mitigating legal and compliance constraints. While she has worked with clients in nearly every sector, her healthcare-rich background includes clinical, administrative, and regulatory work in hospitals, post-acute care settings, payer services, medical research, clinical laboratories, physician practices, integrative medicine and behavioral healthcare.

Karen’s award-winning book, The Outstanding Organization, addresses the missing fundamentals that drive outstanding performance: Clarity, Focus, Discipline, and Engagement. Once instilled into an organization’s DNA, they open the door to sustainable growth and profit. Her latest book, Clarity First – a follow on to The Outstanding Organization – reveals how to use clarity to unleash potential, innovate at higher levels, and solve problems more effectively. It’s her most provocative book to date and is garnering deep praise. Karen is also the co-author of Shingo Award-winning
Value Stream Mapping, and two other books on business performance improvement.

An in-demand global speaker, Karen wows her audiences with high-energy presentations containing practical takeaways. Audiences giving her high ratings have included groups such as MassMutual, Lenovo, Young Presidents’ Organization, Society for Human Resource Management, and the Association for Manufacturing Excellence.

Clarity First Workshop

In Clarity First, author and business performance improvement expert Karen Martin asserts that a lack of clarity costs companies, educational institutions, government agencies, and nonprofits billions of dollars a year.

Beyond the red ink, this lack of clarity also inserts unnecessary risk, creates organizational drag, and causes customers to question whether the organization can deliver value.

In this engaging workshop based on Clarity First, Karen shows how leaders and organizations can use clarity to unleash potential, innovate at higher levels, and solve problems more effectively.

Participants will:
• Take an online assessment to learn the degree of clarity they and their organizations collectively operate with
• Experience (via simulation) the real-world impact of lack of clarity at both organizational and personal levels
• Explore the most common cultural obstacles to operating with clarity and learn how to mitigate them
• Learn key operational strategies and leadership practices for operating with greater clarity
• Experience how to use mindfulness and “clarity pauses” to perform at higher levels


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