“Customer satisfaction is worthless. Customer loyalty is priceless.”

Jeffrey Gitomer

When the customer is king, customer service and experience experts are crucial competitive resources to help your organization stand out and rise to the top. Today’s customers are savvier than ever. They research, reconnoiter, and report on everything you do. With our interconnected world of social media channels, a bad review goes a long way…fast.

BigSpeak’s Speakers Bureau has Customer Service Keynote Speakers who are experts at identifying consumer trends, behaviors, and how top organizations keep customers singing their praises. Turn your workforce into advocates and your clients into evangelists with the help of a top booked customer service expert.

Molly Bloom

Top customer experience speaker Molly Bloom started her career hosting poker games by accident. Molly turned zero years of industry experience into a multimillion-dollar company by transforming her poker game into an unbeatable customer experience worth buying into. Her talks provide insight into customer retention through experiential customer service.

Robert Richman

Robert Richman is a keynote speaker, company cultural strategist, and co-creator of Zappos Insights, an innovative program focused on educating companies on the secrets behind Zappos’ amazing customer service. As a cultural architect, Richman specializes in digging deep within a company to help the team take ownership of its customer experience.

Daymond John

Daymond John, founder and CEO of FUBU Clothing and marketing/branding genius, believes that gaining loyal customers is all about putting yourself in their shoes. He built his clothing empire by targeting the right audience and shares his insights into customer targeting to ensure lifelong clients.

Simon T. Bailey

Simon T. Bailey is one of America’s top 10 most-booked professional speakers on change, leadership and customer experience. Simon is the CEO of Simon T. Bailey International, a premium education company specializing in creating learning and development content for individuals and organizations. His keynotes focus on bringing out your personal brilliance, as it will reflect in your customer relations. A Simon T. Bailey keynote will inspire and invigorate your team to create a brilliant customer experience.

Seth Mattison

Seth Mattison is an expert on workforce trends, generational dynamics, and customer experience. He uses this expertise to connect the corporate world with its customers in the changing digital age. When making a true connection means cutting through the fake news and social media, a customer experience speaker like Seth Mattison is key.

Louie Gravance

As a former Disney Institute Facilitator, Louie Gravance was responsible for developing the famous “Traditions” program at Disney University, making him a legend in the world of customer experience. Having designed campaigns for organizations like Bank of America, Nikon, and ING Financial, he’s helped change the consciousness of business in America.

Will Guidara

Restaurateur Will Guidara is an entrepreneur, author, and hospitality expert with a passion for creating exceptional consumer experiences. As the co-owner of the Make It Nice hospitality group, he oversees the award-winning Eleven Madison Park and NoMad restaurants, where he and his team practice standards of unreasonable hospitality.

Robert Spector

Robert Spector is a leading customer experience speaker and the foremost expert on the Nordstrom Culture. A four-time bestselling author, he regularly contributes to major publications, such as The Wall Street Journal, National Lampoon, and The New York Times.

Riaz Meghji

Riaz Meghji is a human connection expert helping others build extraordinary relationships, both personally and professionally. With a powerful message on leveraging human connection, he offers engaging insights into creating real customer-client experiences.

Jeff Toister

Bestselling author and customer experience speaker Jeff Toister is, in his own words, obsessed with customer service. Guiding audiences trying to build customer-centric cultures, his training and consulting sessions empower clients to develop new skills and create sustainable customer-friendly culture.

See Below For More Top Keynote Speakers:

Top Sales Keynote Speakers

All Top Keynote Speakers