We are actively working to have our public roster current with Keynote Speech titles, and Summaries. Some Speakers do not have a set title or summary for programs. Instead they customize for each. Other speakers only do moderated conversations. If you do not see content here, please contact us. We also have ample information off line that we can share. Or in the event we do not have the information, we can contact the speaker to provide and share.
Fred Reichheld is at the forefront of helping organizations understand the importance of customer loyalty in driving performance. All companies should ask their customers what Fred calls ‘the ultimate question.