Keynote Speaker Tim Kirkland

Tim Kirkland

Leadership and Customer Service Expert

  • Speaker's U.S. Fee Range
    $10,001 - $20,000 i
  • Languages Spoken
  • Travels From
    Colorado, USA

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About Speaker Tim Kirkland…

How do leaders grow their brands and shape the future of their organizations even when economic conditions aren’t optimal? Tim Kirkland shows you how with The Renegade Philosophy™. Companies grow and thrive when they hire right, train right, and treat right. In his engaging and entertaining presentations, Kirkland outlines the proven methods he’s learned in his 30+ years in the hospitality industry.

Kirkland’s best-selling books, The Renegade Server and COACH are used in over 15,000 restaurants, hotels, retail locations, customer service companies, and universities worldwide to improve the engagement and performance of both front-line teams and all levels of leadership. His content and technology can be found woven into the culture and training of some of the top brands in the world. Leading companies that use Kirkland’s materials include Applebee’s, Subway, Buffalo Wild Wings, Marriott, Kimpton, Coca-Cola, Beam Suntory, Sodexo, Reinhart Food Service, and many, many more

Kirkland is a proven operator, executive, and best-selling author; and during his career, he has led training, operations, and marketing departments for numerous respected restaurant brands. He’s been an award-winning operator and successful entrepreneur with a deep understanding of the unique challenges faced by the hospitality industry. He walks the talk and shares tools for success.

Kirkland delivers highly customized keynotes and master classes on leadership, team engagement & retention, customer service, and local restaurant marketing. Over 20,000 people attend his live seminars and workshops every year.

Kirkland is an alumnus of the Harvard Kennedy School, where his focus was the Art and Practice of Leadership Development. He is CEO of Renegade Hospitality Group, which serves as a professional advisory resource to the restaurant, hotel, retail and customer service industries.

Testimonials 5

  • “Tim was the highlight of our conference. Our GMs were amazed by his paradigm on selling and how he describes aligning the business, the server, and the guest to improve sales”.

    Wayne Wandewayer

    Executive Director or Field Training, Applebee's Inc

  • “Tim presented a keynote address and two breakout sessions at our National Training Camp. His message was clear, concise, and completely in line with the message of our convention. Tim gave our audience members simple tactics that they could use right away to build their businesses. By far, Tim was the best convention speaker I have seen at any Buffalo Wild Wings convention”.

    Nikki Fuchs de Calderon

    Director of Management Development, Buffalo Wild Wings

  • “We wanted you to know how much we appreciated the presentation you gave to our franchises at the Grease Monkey Annual Conference. It was top-notch, and absolutely applicable to Grease Monkey and our business!”

    Rachel Boeckman

    Field Marketing Director, Grease Monkey International

  • “Tim captured the audience with his industry insight, his personal real-life stories, as well as his good-natured humor. Tim was highly energizing and provided our restaurant operators endless service ideas to implement in our restaurants. I will certainly call on Tim’s services again”.

    Phillip M. Greifeld

    Chief Executive Officer, Huddle House Inc.

  • “I would definitely recommend Tim Kirkland to speak for other companies in the service industry! I heard a tremendous amount of positive comments from our attendees on the insights Tim shared. Tim had a great way to keep the audience focused on his message, which was chock full of very valuable and relatable content. His message made sense, simple as that. He had great timing with his message, knowing when to add in the right sparks of humor throughout the presentation, which had our audience roaring with laughter and kept them entertained. We look forward to more opportunities to work with Tim again in the future.”

    Jackie Vienneau

    Franchise World Headquarters, SUBWAY

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